Housing Officer

2 weeks ago

Bristol, United Kingdom Livewest Full time

Are you passionate about making a positive impact in our communities?
Are you a customer focused, dynamic individual looking for the next step in your housing career?
Do you have, or are you willing to work towards CIH Level 4?
If so, this is the opportunity for you
As a Housing Officer, you will be the primary relationship manager for our customers in one of our Bristol/South Gloucestershire patches.
You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches.
There will also be involvement in new developments.
You'll work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties.
Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management.
Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.
Manage cases of tenancy fraud, and domestic abuse promptly, and professionally.
Oversee estate standards and service contract to ensure value for money and a high-quality living environment.
Lead the delivery of vibrant resident engagement and support community development objectives within your geographic patch to promote business objectives and to support tenancy and neighbourhood sustainability.
Why Join Us?
You'll be part of a forward thinking housing association, focused on collaboration, customer service and community impact.
With opportunities for professional development and a supportive work environment, this role offers you a chance to grow your career whilst making a real difference.
For further information about the role, please  click here  to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment.
Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate To be considered for the role of Housing Officer you will have the essential skills and experience for a Level 1 role (please see our candidate information pack) plus the following specific skills, knowledge and experience: Experience in social housing with experience of tenancy, estate and housing management.
Be CIH Level 4 qualified, or be willing to work towards.
Strong interpersonal skills.
Excellent organisational skills to manage competing priorities in a fast-paced environment.
Have an excellent customer focus, with an ability and drive to improve customer satisfaction.
Hold a full UK driving licence and access to a suitable vehicle.
About The Company Our Reward and Benefits:  Defined Contribution pension scheme – employer contribution of 6% - 9%.
Discretionary Bonus scheme.
Death in Service benefit (3 x salary).
26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
Family Friendly policies.
Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
Employee Assistance Programme.
Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
Cycle to Work scheme.
Car Benefit scheme.
Learning and Development including coaching and professional qualification support.
Volunteering days.
About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly.
We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities.
Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come.
At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues.
For further information about our Equality, Diversity and Inclusion policy, please  click here

  • Head of Supported Housing

    3 weeks ago

    Bristol, United Kingdom Elim Housing Association Full time

    Job Title: Head of Supported HousingLocation: BristolSalary: £56,000 per annumJob Type: Full-time, Permanent.Hours: 36.5 hours per week. Applicants wishing to work reduced hours should contact us for an informal discussion.We’re looking for an experienced and enthusiastic professional to lead our supported housing services. Elim is a registered social...

  • Elim Housing Association | Head Of Supported Housing

    1 week ago

    Bristol, United Kingdom Elim Housing Association Full time

    Job Title : Head of Supported Housing Location: Bristol Salary: £56,000 per annum Job Type : Full-time, Permanent.Hours: 36.5 hours per week.Applicants wishing to work reduced hours should contact us for an informal discussion.Were looking for an experienced and enthusiastic professional to lead our supported housing services.Elim is a registered social...

  • Housing Officer

    6 months ago

    Bristol, United Kingdom LiveWest Full time

    **About The Role**: Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! We are looking for a Housing Officer to join our Neighbourhoods team to provide tenancy and estate management services within **Bristol**....

  • Housing Officer

    6 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **1 x Full Time. Permanent.** **1 x Full Time. Fixed Term Contract (12 months)** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of...

  • Housing Officer

    6 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 6 months.** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are...

  • Housing Officer

    6 months ago

    Bristol, United Kingdom New Appointments Group Full time

    We are looking for Housing Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. This role will be covering areas of Somerset, Bristol and South Gloucester. This is a...

  • Housing Officer

    6 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 12 months (maternity cover)** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to...

  • Income Officer

    6 months ago

    Bristol, United Kingdom Sovereign Housing Full time

    We have an opportunity for an **Income officer** to join our **Customer Accounts team **in Bristol. This is a full time permanent role with a mix of home and office working. We are offering a starting salary of £30,000 - £35,000 depending on experience. **The role**: As an **Income Officer** you'll be delivering a comprehensive rent and service charge...

  • Housing & Compliance Officer

    6 months ago

    Bristol, United Kingdom The Maples Community Full time

    **About us** We are a group of organisations working together to provide specialist rehabilitation, recovery, and accommodation services in the southwest. Our ambition is to create a service where we work alongside the people we care about and who share our vision of enabling others to reach their potential. Over the past 28 years we have worked hard to...

  • Health and Housing Officer

    7 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Permanent** Interested in a career change? We have an opportunity that offers flexible working hours, with no weekends, shift work or nights. **What will I be doing?** You will use your health experience and skills to join a small friendly team responsible for assessing the health and housing needs of applicants seeking social housing in...

  • Housing Officer Trainee

    6 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 2 years.** This is an exciting opportunity training to be a housing officer, on a Housing/Property Management apprenticeship and working within the Estate Management team at Bristol City Council. You will be working towards managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with...

  • Sheltered Housing Officer

    6 months ago

    Bristol, United Kingdom Curo Full time

    Can you deliver exceptional face-to-face customer experiences? - Are you compassionate and a friendly person? - Do you have the skills to really listen to and recognise what it is that our customers want and be committed to achieving the best possible outcome? - Do you thrive in roles where every day is different? - Do you have an eye for detail? If your...

  • Supported Living Officer

    3 weeks ago

    Bristol, Bristol, United Kingdom Elim Housing Full time

    Are you passionate about making a difference in the lives of vulnerable individuals? Do you have excellent communication skills and experience of working in a similar role?About the JobWe are seeking an experienced Supported Living Officer to join our team at Elim Housing Association. As a key member of our team, you will be responsible for delivering...

  • Housing Officer

    2 weeks ago

    Bristol, United Kingdom LiveWest Full time

    About The Role Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!As a Housing Officer, you will be the primary relationship manager for our...

  • Southern Housing | Multi-Trade Operative | West Sussex

    1 week ago

    Bristol, United Kingdom Southern Housing Full time

    Brighton & Horsham Internally your job title will be Multi Trade Technician.The role Do you have a proven track record of carrying out repairs and maintenance works?Then this may just be the perfect role for you!Were looking to bring on board Multi Trade Operatives specialising in Plumbing or Carpentry , who thrive in a challenging, fast paced...

  • Supported Housing Officer

    1 month ago

    Bristol, United Kingdom CV-Library Full time

    Supported Housing Officer    LOCATION:               Bristol   HOURS:                     37.5 SALARY:           ...

  • Housing Officer

    2 weeks ago

    Bristol, United Kingdom Caridon Group Full time

    Housing Officer ROLE : Managing a designated patch of properties within apartment blocks.Working with residents who have varying housing needs, to sustain their tenancy.Contributing to Caridon making a difference in housing, by creating a positive environment for customers to enjoy their homes.REPORTS TO: Regional Manager WORKING HOURS: 40 hours per week...

  • Housing Officer

    2 weeks ago

    Bristol, United Kingdom LiveWest Full time

    About The RoleAre you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!As a Housing Officer, you will be the primary relationship manager for our...

  • Housing Officer X2

    6 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Permanent** **Full Time, Fixed Term for 12 months This is an exciting opportunity to join the Tenancy Management team at Bristol City Council as a Housing Officer. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping...

  • Housing Officer

    4 weeks ago

    Bristol, United Kingdom LiveWest Full time

    About The RoleAre you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!As a Housing Officer, you will be the primary relationship manager for our...