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Quality Assurance Information Systems Administrator

1 month ago

Llanelli, United Kingdom Hywel Dda University Health Board Full time

Job summary Applications are invited from enthusiastic, innovative, motivated and suitably qualified individuals for the post of a full time, Band 4 Quality Assurance Information Systems Administrator within the Quality Assurance Safety Team in Prince Philip Hospital, Llanelli.The post holder will support the Senior Datix Officer to manage and maintain the Health Board's concerns management system including data entry, analysis of the concerns and risk information, design and production of reports for Senior Managers and Health Board wide groups and committees.
Main duties of the job The role requires close working with the Senior Datix Officer to maintain the smooth operation of the concerns management system (currently RLDatix) across the Health Board.Provide ongoing support and advice for all users.Establish and provide data quality checks within the existing system; where necessary make adjustments to the data with concerns management system to ensure that it meets the quality requirements including GDPR compliance.Undertake data extracts for local and national requirements.Analyse the information and provide thematic reports as per department timescales and plans.Support the Senior Datix Officer and Datix Facilitator with the implementation of a robust audit programme.Support the Senior Datix Officer in the management of alerts and safety notices and any other national guidance.Maintain the integrity and security of the concerns management system log of users, access, permissions and removing access for leavers.Support the Senior Datix Officer in the facilitation of ease of reporting incidents and provide support in running the help desk.Responsible of updating and maintaining the Quality Assurance and Safety Teams intranet and SharePoint pages Service Management.
Full training will be provided.There is an expectation to travel to the other hospital sites as directed by the Senior Datix Officer and expected to travel within a timely manner to meet expectations of the service delivery plan.
About us Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.
Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including: 48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description Job responsibilities The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.
In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post.
If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 18/12/24 Person Specification Qualifications and Knowledge Essential Good secondary level of education to A Level Standard Level 4 qualification or relevant experience of systems administration Sound knowledge and understanding of information systems.
Desirable Degree level education in Information based or relevant subject.
Experience of working with health care organisations.
Knowledge of the Datix Risk Management Software Knowledge of HTML Codes Knowledge of SQL Server Completion of IQT Bronze Level Training Experience Essential Relevant experience in developing databases Relevant experience gained in an information environment.
Ability to prioritise work effectively and deliver to tight deadlines Ability to deliver training programmes across the organisation Desirable NHS experience in an information/ business analysis Experience of multi-task working Language Skills Desirable Welsh Speaker (Level 1)