Home Administrator Assistant
2 weeks ago
Are you passionate about helping others?
Would you like to make a difference every single day?
If the answers are YES, then we would love to hear from you
Amica Care Trust offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our resident's desire, through to specialist dementia care for those in most need of our support.
We are recruiting for a Home Administrative Assistant to join the team at Ernstell House.
Day to Day: Provide an inviting and welcoming reception service to customers and visitors.
To receive all residents / visitors to the home in a pleasant and professional manner, following visitors' processes.
Ensuring that the digital visitor book is completed, and the appropriate person is notified of their arrival.
To manage telephone calls in a prompt and professional manner.
Ensure all messages are passed on in a timely manner.
To be the first point of contact for telephone and email enquiries responding to queries and escalating or passing on messages when necessary.
To work with the administrator to ensure the homes filling system and electronic filling and archiving systems and processes are up to date and are maintained accurately and promptly.
Requirements: Excellent communication skills Excellent literacy and numeracy skills Ability to maintain confidentiality Ability to prioritise Approachable and self motivated In return for your commitment to providing the best service to our residents, you will be offered: A competitive pension.
An Employee Assistance Programme (EAP) providing a range of free and confidential services and advice for you and your family.
A refer a friend bonus.
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