Administration Assistant

5 months ago

Plymouth, United Kingdom Harbour Healthcare Full time

**Care Home Administrator - 40 Hrs per week**

Treetops Care Home - Park Road - Leek - ST13 8XP

**Harbour Healthcare**

**£12.00 Per Hour**

Harbour Healthcare are recruiting for a Admin assistant. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

**The Administrator’s main duties will include**:

- Processing payroll details for all employees. Use of ‘CareBlox’ system.
- Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
- Maintaining and updating compliance dashboards such as NMDS and training platforms.
- Filing.
- Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
- Taking minutes of meetings.
- Adhering to current GDPR requirements.
- Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
**Essential Skills**:

- Excellent written and verbal communication skills
- Proficiency using Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks.

**What are the Tangible benefits for working for Harbour?**
- Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more
- Cycle Scheme - up to 39% savings on your bike purchase
- FREE face-to-face counselling, for you and your family
- Staff recognition award ceremonies
- £30 voucher available every month for the nominated ‘Employee of the month’
- Opportunities for training and career progression
- Salary Sacrifice Pension scheme
- Blue Light Card - up to 50% discount across 100’s of retailers
- Access to a FREE eye test and discounted glasses
- Cashback card - save up to £500 annually, can be used at over 80 big brands
- Wellbeing portal:

- FREE meditation series
- FREE wellbeing podcasts & live virtual events
- FREE mental health support programmes
- FREE workout plans
- FREE Live digital gym classes
- FREE mindset and wellbeing series
- Seasonal Company events, competitions and incentives
- Refer a friend scheme - earn up to £250 when referring a friend to work for Harbour Healthcare
- On-site parking

**If you believe that you might be right for this role, we would love to hear from you.**

**Job Types**: Full-time, Permanent

**Salary**: From £12.30 per hour

**Benefits**:

- Company pension

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: AA1

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