Secretary - National Customer Relationship Manager

1 week ago

Lincoln, United Kingdom Dpdgroup Full time

Job DescriptionOur National Customer Relationship Manager is looking for a top class Secretary to join them here at the Nation's favourite parcel delivery company.
We are looking for an excellent performer who has a creative flair and the ability to produce great Presentations.
This role will be based from our site in Lincoln.We'll also expect you to display all the qualities required to provide a wide ranging and confidential senior level support service, including:Provide all secretarial and administrative support to the National Customer Relationship Manager, including diary management within Google calendar, opening and responding to emails/post, accommodation booking and other day-to-day communicationGive secretarial and administration support to the CRM Departmental ManagersAct as first point of contact for general enquiries, escalations and where possible answer such queriesOrganise all venues and catering requirements for CRM Team meetings and any other business events as and when requiredResponsible for producing memos, minutes, letters, recruitment, confidential communication & liaising with internal departments across the business.Record and Monitor company holiday entitlement via the CRM Annual Leave CalendarRegister absence and sickness on to the Absence Management System (I-trent)Organising and support the administration of Induction ProgrammesGenerating reports, proposals and presentations using Microsoft Office and KeynoteMaintain a high level of confidentiality regarding sensitive business informationAny other tasks as designated by the National Customer Relationship ManagerQualificationsAbout YouTo be considered for this role you must have previous secretarial experience ideally gained within a dynamic fast paced organisation whilst operating with absolute integrity, confidentiality and discretion.Working in an environment where working efficiently under pressure and at pace will be key to your success.
Outstanding organisational and planning skills are essential in this role.
In addition, we'll also expect you to have:Have high level of PC/IT expertise, particularly in respect of Keynote or PowerPoint applications and the production of professional graphic presentationsFirst rate communication skillsExcellent attention to detailAbility to prioritise your workloadWorking in a timely and professional mannerDemonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.Additional InformationWe recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day.
It's important to us that we demonstrate our recognition of you in providing you with more than just a salary circa £31, plus job stability.
To name but a few…Holiday tradingEnhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension schemeFree onsite car parking for all employeesHealth Kiosks visiting every locationDiscounted shopping from 's of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friends Free eye tests and support with the cost of glasses

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