Team Secretary

7 months ago

Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

Do you want to be part of a team that is influencing change and transforming the delivery of mental health services for people with personality difficulties?

Personality and Complex Trauma Team (PACT) are continuing to grow and expand across the county of Lincolnshire. We are looking for enthusiastic Team Secretary to join our team.

Our current team describe why they are committed to remaining within PACT: Feeling safe, having time and space to deliver high quality care, truly small caseloads and high levels of clinical supervision and reflective practice. PACT practice with compassion and kindness to instil hope and empowerment of the people we support to feel in control of their treatment and inspired to live a meaningful life.

We offer Psychologically Trauma Informed models of care to people with personality difficulties. 80% of people with personality difficulties would no longer meet the diagnostic criteria following evidence-based interventions.

PACT provides a real opportunity to have a highly rewarding role where you can professionally develop and use your passion and skills as a secretary to support the organisation, functioning and high quality service as an integral part of the team.

To provide a full and efficient secretarial service to the Team including dealing with incoming mail, the provision of minute taking, preparation and distribution service and maintaining details of the team’s whereabouts.

To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations and seeking further information where required.

To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same.

To manage own workload, seeking advice when required, performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

This is a role where you will be a highly valued and essential part of the team, with opportunity to use your skills and gain training opportunities to ensure the team is organised, well run and provide the highest level of service. Supporting with creative elements of developing newsletters, formatting training and data collection and supporting analysis. Alongside attending and minuting varied meetings, answering calls, writing letters and maintaining to organisation of documents and files to GDPR and information governance standards. You can use your own experience and skills to define processes within the team and work closely with a multi disciplinary team to provide the highest standards of practice. Please see the attached job description for full details of the role.

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