Team Secretary
6 days ago
We have an exciting opportunity for an innovative, enthusiastic & experienced Secretary or experienced administrator to join our highly regarded Perinatal Mental Health Service. This is an exciting time to join the current LPFT award winning Clinical team of the year, Community Perinatal Mental Health Service.
Our Specialist Perinatal Mental Health Team supports new Mums and Mum’s to be, who are experiencing severe to moderate Mental health problems during the Perinatal period. In addition to this we also offer preconception for those who have a severe mental illness & are considering planning a pregnancy.
The post holder will work with an established perinatal team, founded in 2015, the team is fully multi-disciplinary including, nursing, pharmacy, social work, Occupational therapy, admin, nursery nurse, peer support, psychology & medic input.
As a team we are continuing to grow with the NHS long term plan and expansion of the team & this includes the Maternal Mental health service.
The team secretary will be joining a team of Team secretaries within the Perinatal service & the ability to work as a team is essential.
Previous experience as a secretary or administrator within the NHS would be advantageous.
The Perinatal Team is a very busy team & the ability to manage time & work independently under time pressures is essential. The ability to type & produce comprehensive clinical letters in a very short period is one of the main responsibilities of the post.
The post holder will be responsible for managing and booking patients appointments & speaking to patients & their families as well as Health professionals including GP’S, Midwives & Health Visitors.
The ability to have a calm, kind, friendly & compassionate manner is essential when talking with potentially distressed & unwell patients & their families over the telephone.
The ability to type in a timely manner under limited time constraints is necessary.
Excellent telephone manner is essential to the role, a large part of the role is answering calls to Patients, families & health professionals and re directing calls & taking specific information.
Experience & confidence in using Word, Power point, Excel & NHS systems, particularly the use of NHS Spine, Rio Clinical system is also desirable.
The Perinatal team is a countywide service, the bases are at Lincoln, Grantham & Boston, desired base will be discussed at interview.
We are leading the way with mental health transformation projects. Multi-million-pound schemes to transform patient environments and radically redesign community services are currently underway, as part of our commitment to reshaping the future of mental healthcare.
We believe the key to high quality patient care is a contented workforce. This is reflected in the Care Quality Commission rating us as ‘outstanding’ for well led and ‘good’ overall, and 75% of our staff recommending us as a place to work.
We offer options for flexible working and provide development pathways and opportunities. We have a proud partnership with the University of Lincoln and the Lincoln Medical School, which has expanded our academic offerings to nurture talent across the Trust.
We support and celebrate diversity. We have active staff network groups for Black Asian Minority Ethnics (BAME), Lesbian Gay Bi-Sexual Transgender (LGBT+), staff with Mental and Physical Lived Experience (MAPLE) and our dedicated groups for men and women. We are a Silver Standard Employer with ENEI, were in the top 100 organisations in the county within the Stonewall Index (in 2019), and have been a finalist for the Health Service Journal (HSJ) Mental Health Trust of the Year Award two years in a row.
We offer 24-hour services within our Inpatient, Crisis and SPA teams, if you are successfully appointed to posts in these areas or others that might have specified, you will be required to work unsociable hours and shift patterns.
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