Recruitment Fox Ltd | Assistant Service Coordinator

3 weeks ago


Caerphilly, United Kingdom Recruitment Fox Ltd Full time

Role: Assistant Services Co-ordinator Location: Caerphilly Hourly rate :- £11.67 per hour - 37.5hrs per week Status : Temporary to permanent Our client, a leading company based in Caerphilly, is on the lookout for a proactive and dependable Assistant Services Co-ordinator.
In this role, you will be the backbone of the service team, providing essential administrative support to the Service Manager, managing engineer schedules, and ensuring smooth operation of field service bookings and reactive call-outs.
Your ability to communicate effectively with various stakeholders, from Project Managers to Subcontractors, will be key to maintaining strong relationships with clients and ensuring their needs are met promptly.
Key Responsibilities: Provide administrative support to the Service Manager, managing field service visit bookings and engineer calendars using bespoke software.
Manage specific key accounts as required.
Attend client review meetings and prepare necessary documentation.
Liaise effectively with Project Managers, the Contracts Manager, and Subcontractors for various projects.
Handle telephone queries from clients, recording messages and managing requests.
Support implementation of field service management software through accurate database updates.
Collaborate with internal teams (sales, technical) and external stakeholders to ensure seamless service delivery.
Requirements: Proven experience as an Office Administrator or Business Support in a customer service-driven environment.
Strong knowledge of MS Office and experience with field service management systems.
Ability to adapt to bespoke software and demonstrate accuracy in database management.
Excellent communication skills with a focus on building strong relationships.
Familiarity with SLAs and KPIs.
A track record in service co-ordination with a flexible work approach.
A methodical style with the ability to prioritise tasks under pressure.
Possess tact and empathy in customer interactions.
Reliable, punctual, and a team player within a busy fire safety environment.
In return for your skills and dedication, you will receive an annual salary of £22,770, along with a comprehensive benefits package including private medical insurance, a wellness programme, and a stakeholder pension scheme, when this role goes permanent.
Apply for immediate consideration.
JBRP1_UKTJ



  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    At Recruitment Fox Ltd, we require an experienced Service Operations Coordinator to support our Service Manager in delivering exceptional service to our clients. This role involves managing day-to-day operations, coordinating services, and providing administrative support.About the Job:Support the Service Manager in daily operationsCoordinate services to...


  • Caerphilly, United Kingdom Recruitment Fox Full time

    Recruitment Fox is seeking an Assistant Services Team Coordinator to support our Field Service Coordinator in Caerphilly. In this role, you will be responsible for managing field service visit bookings and engineer calendars using bespoke software, providing essential administrative support to the Service Manager.This is an exciting opportunity to work with...


  • Caerphilly, United Kingdom Recruitment Fox Full time

    At Recruitment Fox, we are seeking a highly organized and detail-oriented Administrative Assistant to support our Field Service Coordinator in Caerphilly. In this role, you will be responsible for managing field service visit bookings and engineer calendars using bespoke software, providing essential administrative support to the Service Manager.This is an...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    **Job Description:** Customer Service Liaison We are looking for a skilled Customer Service Liaison to join our team at Recruitment Fox Ltd. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and supporting the service team in their daily operations. **Key Responsibilities:**Provide administrative support to...


  • Caerphilly, United Kingdom Recruitment Fox Full time

    We are seeking a Service Operations Support Specialist to join our team at Recruitment Fox in Caerphilly. As a key member of the services team, you will provide administrative support to the Service Manager, managing field service visit bookings and engineer calendars using bespoke software.In this role, you will be responsible for attending client review...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    Role: Assistant Services Co-ordinator Location: Caerphilly Hourly rate :- £11.67 per hour - 37.5hrs per week Status : Temporary to permanent Our client, a leading company based in Caerphilly, is on the lookout for a proactive and dependable Assistant Services Co-ordinator. In this role, you will be the backbone of the service team, providing essential...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    Role: Assistant Services Co-ordinator Location: Caerphilly Hourly rate :- £11.67 per hour - 37.5hrs per week Status : Temporary to permanent Our client, a leading company based in Caerphilly, is on the lookout for a proactive and dependable Assistant Services Co-ordinator. In this role, you will be the backbone of the service team, providing...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    Role: Assistant Services Co-ordinator Location: Caerphilly Hourly rate:- £11.67 per hour - 37.5hrs per week Status: Temporary to permanent Our client, a leading company based in Caerphilly, is on the lookout for a proactive and dependable Assistant Services Co-ordinator. In this role, you will be the backbone of the service team, providing essential...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    Job Description:The Assistant Services Co-ordinator will play a critical role in supporting the Service Manager and ensuring the effective delivery of services. This is an exciting opportunity for a motivated and organised individual to join our team and contribute to the success of our organisation.Key Responsibilities:Providing administrative support to...


  • Caerphilly, United Kingdom PHS Group Ltd. Full time

    Are you a talented Recruitment Coordinator looking for a new challenge? Do you have a passion for spotting talent and building long-lasting relationships? If so, we want to hear from you!We are seeking a Recruitment Coordinator to join our team in Caerphilly, working closely with our hiring managers to find the best candidates for our open vacancies. Your...


  • Caerphilly, United Kingdom Recruitment Fox Full time

    Job Overview:">We are looking for a highly organised and communicative Assistant Services Co-ordinator to join our team in Caerphilly. As the primary point of contact for clients, you will be responsible for managing field service bookings and engineer schedules, ensuring seamless delivery of our services.">Key Responsibilities:">">Coordinate with the...

  • Service Coordinator

    2 weeks ago


    Caerphilly, United Kingdom Acorn Recruitment And Training Full time

    Do you have experience in coordinating service work? Our Client is a Global Impact Tech Company committed to solving society's problems. They offer workflow solutions and products to customers in drug discovery and development, analytical testing and water and environmental testing, - they are now seeking a ServiceCoordinator to join their existing team on a...

  • Service Coordinator

    2 weeks ago


    Caerphilly, United Kingdom Rise Technical Recruitment Limited Full time

    Excellent opportunity for a Service Controller who is looking for an immediate start with a market leading company. Do you have experience in a service environment? Are you looking for training and progression opportunities with an international market leader? This company operate around the globe and are specialists in the manufacture of various lab...


  • Caerphilly, United Kingdom PHS Group Full time

    **Recruitment Coordinator** **In return for your loyalty and expertise, you will get**: - Competitive salary based - Monday to Friday (36.25 hours a week) - Hybrid working arrangement - Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’ - Training to expand your skills. We offer accredited ILM training through external...


  • Caerphilly, United Kingdom PHS Group Full time

    **About The Role**: *** **Recruitment Coordinator** **In return for your loyalty and expertise, you will get**: - Competitive salary based - Monday to Friday (36.25 hours a week) - Hybrid working arrangement - Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’ - Training to expand your skills. We offer accredited ILM...


  • Caerphilly, United Kingdom Phs Group Full time

    About The Role Recruitment Coordinator Location: Caerphilly To work in recruitment is to be trusted with the success of a business.Every candidate you speak to is a potential new colleague.Your ability to spot talent, build long lasting relationships and manage multiple vacancies will help to ensure phs Group have the right people, in the right roles, at the...

  • Information Officer

    7 months ago


    Caerphilly, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit an **Information Officer** **Rate - £15.17 per hour** **Length - 6+month ongoing contract** **Your Role;** - Provide technical support for a range of information management systems used by the Caerphilly Catering Team, including Welsh Government colleagues, ensuring information is held in accordance with...


  • Caerphilly, United Kingdom Recruitment Fox Ltd Full time

    Job Title: Assistant Services Co-ordinatorLocation: CaerphillyThis role is ideal for a proactive and dependable individual who can provide essential administrative support to the Service Manager. The successful candidate will be responsible for managing various tasks, including data entry, document preparation, and communication with stakeholders.Key...


  • Caerphilly, United Kingdom Tradewind Recruitment Full time

    **Job Title:** Classroom Assistant Coordinator**Location:** Caerphilly and surrounding areas**Job Type:** Cover SupervisionWe are seeking a qualified and enthusiastic Classroom Assistant Coordinator to join our team. As a Classroom Assistant Coordinator, you will be responsible for supervising classes in the absence of the regular teacher, delivering...


  • Caerphilly, United Kingdom Phs Group Full time

    About The Role Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Recruitment Coordinator Location: Caerphilly To work in recruitment is to be trusted with the success of a business.Every candidate you speak to is a potential new colleague.Your ability to spot talent, build long lasting...