Service Administrator

1 day ago


Crawley Down, United Kingdom Office Angels Full time

Job Title: Service Administrator Location: Gatwick Area Contract Details: Permanent, Full Time Hours: Monday - Friday 8am - 5.30pm, 1 Saturday shift per month (4 hours) Salary: £30,000 per annum Please note that a valid driving licence is required for this role, as it entails moving vehicles.
Our client, a well-established organisation in their trade, is seeking a dedicated and organised Service Administrator to join their team.
As a Service Administrator, you will be responsible for liaising with customers regarding completed work on vehicles, processing all administration, and handling warranty and contract claims.
Key Responsibilities: Communicate effectively with customers, ensuring a high level of customer satisfaction by addressing any inquiries or concerns promptly and professionally.
Complete and process all necessary administrative tasks, ensuring accuracy and efficiency in maintaining records and documentation.
Collaborate with different departments to ensure smooth workflow and timely completion of work in progress.
Handle warranty and contract claims efficiently, following appropriate protocols and guidelines.
Prepare and issue invoices to customers, ensuring accuracy in pricing and billing information.Qualifications: Previous experience in a service administration role or similar capacity within the automotive industry is preferred.



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