Ward Administrator

3 days ago


Crawley Down, United Kingdom Sussex Community Nhs Foundation Trust Full time

Job summary Based at Caravelle Ward within Crawley Hospital, we have job opportunities for experienced administrators in both full and part time roles (full time hours per week, part time 15 hours per week).
Both positions are permanent and will be supporting the Clinical, nursing and therapy teams working on the Intermediate Care Unit.
Main duties of the job The main duties of this role are to provide administration and clerical support within the intermediate care unit (ICU), to provide solutions to routine concerns or questions regarding services provided and escalating these to more senior staff members as necessary.To assist the ward manager in putting in place and reviewing office and administrative procedures.The ordering , tracking, checking and receipting of supplies in line with set protocols and procedures.To be the point of contact and act as SystmOne champion, disseminate new information and ensure staff are made aware of any changes within SystmOne,To liaise with senior nursing staff and the ward manager to update HealthRoster and to assist with booking and recording appropriate bank cover where necessary.Take minutes and circulate agendas for ward and other meetings as appropriate.Take an prominent role in the recruitment, induction and retention of new staff .
Ward Administrators are expected to be able to prioritise their workload, and remain calm under pressure as the ward is often very busy.
About us We are the main provider of NHS community services across East and West Sussex.
Our 6,000 staff serve a population of million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options Excellent training and development opportunities Cost-effective workplace nurseries in Crawley, Hove and Brighton EMBRACE, Disability and Wellbeing,LGBTQIA+ and Religion Spirituality and Belief staff networks Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA) Located in stunning Sussex, with easy access to the South Downs and the coast Access to a wide range of benefits and discounts for NHS staff Job description Job responsibilities To assist the Ward Manager &/or Locality Matron with any review of office or administrative procedures by inviting and collating feedback from administrative and clinical colleaguesTo contribute own ideas and suggestions for service improvementto assist, collate and maintain various staff databases as directed by their line managerTo assist with the induction of new staff, ordering uniforms and other administrative functions as required for new staff membersSupport senior nursing staff in the production of management information including both personal and activity reports Person Specification Experience Essential Experience of a health care or customer focused environment Desirable Have experience with using SystmOne electronic patient record system have experience with HealthRoster or other e-rostering system Qualifications and/or Professional Registration Essential Good standard of general education or ability to demonstrate report writing and numeracy NVQ Level 3 or equivalent qualification and or experience Experience Essential IT skills such as excel, word and power point Ability to maintain and record data accurately Ability to write a report and keep accurate notes Ability to work independently within defined parameters Organises own workload to achieve deadlines.
Can contribute and work as part of a team.
Able to effectively communicate to a range of people including patients, relatives, medical practitioners Understands and demonstrates an ability to maintain confidentiality Able to remain calm in difficult situations Willingness to undertake job related training



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