Floor Manager

4 weeks ago


Bangor, United Kingdom River Island Full time

Job Description Location: Bangor Menai Centre Job Purpose: As a Product Manager, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams.
You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service.
Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
Key Accountabilities • Deliver great product placement and wow wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
• Confidently duty manage in all areas of the store operation including service, people and operations.
• Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
• Full understanding of commercial tools and how to use to drive actions to support store performance.
• Support the Store Leader to deliver on store KPIs, including sales, stockloss, payroll, conversion, voice of customer, RFID, and people KPIs.


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