Support Medical Secretary, Dermatology
3 days ago
Job summary We are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Dermatology Department supporting our medical secretaries.The successful candidates will ideally have a medical secretarial background with strong computer skills including fast and accurate audio typing.
Key skills required are excellent verbal and written communication skills, enabling communication at all levels, a keen eye for detail, good time management, and the ability to work to tight deadlines prioritising workload under pressure while working efficiently as part of a friendly, busy team, ensuring the best possible care for our patients in a timely manner whilst ensuring that targets adhered to.
Main duties of the job The post holder will need to have excellent work typing skills.
Previous relevant secretarial experience is desirable.The post holders will need to demonstrate a high level of attention to detail, excellent communication and organisational skills, and the ability to work with colleagues from a variety of professions and backgrounds.
The post holder will be expected to work flexibly to meet the needs of the service.A key part of the role will be ensuring the delivery of an efficient and high quality service to patients and therefore the post holder will require experience of working in a healthcare, customer care or retail/hospitality setting.
Familiarity with Trust systems such as PAS, CLIP, Bluespier, and Digital Dictation is also desirable but not essential for the role.Applicants should be able to demonstrate evidence of a strong commitment to personal development.
About us Our purpose is simple - Putting Patients First.
We are looking for exceptional colleagues who can help us achieve this.Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.The Trust operates hospital-based services from three sites in Kidderminster, Redditch and WorcesterOur workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care.
You could be one of them.We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward.
Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.Our objectives are simple:Best services for local peopleBest experience of care and best outcomes for our patientsBest use of resourcesBest peopleBetter never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description Job responsibilities To provide administrative assistance and secretarial support to the Consultants and Senior medical staff.
To prioritise workload as appropriate and to familiarise his / herself with all aspects of office procedures in order to facilitate the day to day running of the office.
To type Dermatology clinical staff correspondence, transcribe digital dictation.
To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.
To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.
To input information on to computer systems as required.
To assist in the management of waiting lists by :- Ensuring that patient details are entered correctly onto waiting lists.
Liaising with admissions office staff to ensure patients are sent for to come into hospital.
Ensuring information on the OASIS patient administration system is up to date at all times.
Ensuring medical records are made available to the relevant departments.
To assist with the validation of patients awaiting outpatient and inpatient attendance.
To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway.
To be familiar with the National and Local 18 week initiative / objectives / requirements.
To maintain patients records and track notes electronically in a manner acceptable to the trust.
To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence.
To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant.
To observe absolute confidentiality of all information obtained in the course of your work.
To participate in the collection and transmission of information to enable the Directorate to meet its objectives.
To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems.
To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.
Person Specification Experience Essential Previous medical secretarial / hospital experience Previous experience working in a busy office Previous experience of dealing with members of the public Desirable Knowledge of NHS systems Working knowledge of Oasis / PAS / Bluespier / CLIP Qualifications Essential Typewriting / word processing RSA Level 2 or equivalent GCSE English and Maths at Grade C or above, or equivalent Desirable AMSPAR qualification or working towards AMSPAR medical terminology qualification Knowledge and Skills Essential Self-reliant, ability to work independently and as part of a team Good computer skills Working knowledge of Microsoft Office Good telephone skills Excellent verbal and written communication skills Good organisational skills Personal Qualities Essential Able to work in demanding conditions where there is a high volume of activity Accurate and attention to detail Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
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