Customer Success Manager

1 week ago


Birmingham, United Kingdom Eml Full time

Job Description Role Title: Customer Success Manager Reports to: Director of Customer Operations Location: Birmingham Job Type: 12 Month FTC About EML EML Payments is a global leader in the fintech space.
Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion.
Our Purpose is to inspire transformative digital change for our customers and communities.
As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs.
We are agile, we are innovative.
We take a partnership approach; we tailor solutions and place a strong focus on operational excellence.
Our place is one of collaboration, teamwork & innovation.
But, above all, it's one that embraces difference.
And rather than have you blend in, we want to help you unleash your full potential.
The Role The Customer Success Manager role is focused on the ownership and continual improvement of the service offered to our customers in the various countries EML operates in.



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