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On Board Services Administrator

1 month ago


Plymouth, United Kingdom Firstgroup Full time

About the job The role within the On Board Services team will be varied, and you will be working within a busy office.
Your role is to ensure our front-line colleagues are supported and able to access the training and equipment they need to successfully carry out their roles; all this whilst ensuring you follow the strict GDPR guidelines.What you'll be doing Attending confidential meetings within the GWR network and taking minutesCirculating important information to colleaguesKeeping notice boards up to date with important informationFiling and maintenance of crew records on PapervisionOrdering and maintaining crew equipment and uniformReporting of information to other departments through various systemsTake notes and messages for the OBS Managers in their absenceProblem solve and solution find for colleagues About youYou'll need: To be calm, confident and able to work under pressureAn eye for detailGreat communication skillsTo be a confident multitasker with excellent organisational skills As a minimum to apply for this role you'll need: Experience using Microsoft Word, Excel, Outlook and TeamsExperience using ordering systemsA good typing speed, with a proven ability to take minutes and notes within confidential meetingsExperience of working in a busy office environmentAn ability to work under extreme pressure whilst maintaining a professional can-do attitudeTo be problem solver with a positive and cheerful outlookA professional approach with attention to detail and high level of personal presentation.
The reward:As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including defined benefit salary pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan and an Employee Assistance Programme.About the location:Based at Plymouth Station - applicants must live no longer than 1 hour from the depot.
Working Pattern:This role will have the following work pattern: 35 hours per week, mostly Monday – Friday (some weekend work may be required to cover meetings and recruitment events).We all belong at GWR.
This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability.
We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below.
We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.