Customer & Business Support Admin

4 weeks ago


Larbert, United Kingdom Falkirk Council Full time

Job AdvertCan you 'MAKE IT HAPPEN'?To support the Council's drive to become Council of the Future we are looking to appoint on a permanent basis a dynamic and enthusiastic Customer & Business Support Administrator who will enjoy working in an environment of continuous change and improvement.You will be educated to SVQ Level 2 or equivalent, have strong written and oral communication skills, along with excellent IT skills, ideally being trained to intermediate/advanced level in the use of Microsoft Office.
Ideally you will also have knowledge and experience of local authority services and data protection legislative requirements.You will have a positive 'can do' attitude and the drive to 'make it happen' in a busy working environment delivering a high-quality responsive Customer & Business Support service across a diverse range of services.
You must have sound planning and organisation skills, with a high degree of accuracy and a keen eye for detail, and be able to work to deadlines, ensuring excellent customer service to both internal and external customers.It would be advantageous if you have experience of procurement and financial systems, processes and procedures.The role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will apply.You will work 37 hours per week, Monday – Friday 9.00 am – 5.00 pm.


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