Service Support Engineer

3 days ago


Harlow, United Kingdom Ams Full time

About Us AMS is the UK's leading independent supplier of postal mail preparation equipment, offering a wide range of solutions from top industry manufacturers at competitive prices.
Products range from envelope and addressing printers, high volume data inkjet printers, inserting, tabbing and labelling machines, poly wrapping systems and direct mail software.
Formed over 30 years ago, AMS has recently relocated to larger premises in Harlow and has big plans for future expansion in 2024 and beyond.
The Role By joining AMS, you get the chance to join and be part of something special as we increase our foothold in the mailing and packaging equipment market.
We are seeking a highly motivated and customer-focused Service Support Engineer with excellent electronic and mechanical skills.
This is a highly varied role which requires good attention to detail and a flexible approach.
Function Based at our head office, the function of the Service Support Engineer is to provide operational, IT and engineering support to the engineering and sales teams and to customers on its portfolio of products.
To liaise with suppliers regarding technical issues and to find resolutions for the engineering team.
To produce and distribute documentation to support the engineering team and customers.



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