Salesforce Technical Consultant

2 weeks ago


London, United Kingdom TECHOHANA Full time
Job Description

TechOhana is thrilled to partner with a specialised boutique Salesforce consultancy to bring an exciting project to life in the telecommunications space. We are looking for a Salesforce Technical Consultant to join this high-impact initiative on a 6-month contract, providing cutting-edge solutions to enhance business performance and customer experience.


Rate: £500 per day (Outside IR35)

Location: Remote (Adhoc Travel to London)


What You’ll Be Doing: In this role, you will work closely with the end client’s internal teams to design, implement, and optimise Salesforce solutions across multiple clouds. You’ll play a key part in unlocking the full potential of Salesforce for this organisation, focusing particularly on Data Cloud, E&U Cloud, and Service Cloud Voice. Leveraging your technical expertise, you will:


  • Deliver seamless Data Cloud implementations for real-time insights and analytics, helping the client leverage their data assets to drive business decisions.
  • Utilise E&U Cloud to support the client’s industry-specific needs, tailoring solutions that enhance customer engagement and operational efficiency.
  • Ideally, apply your skills in Service Cloud Voice to improve customer service capabilities through streamlined telephony integration and intelligent automation.


Experience Required :


  • Familiarity with the unique needs and challenges within the telecommunications industry is a significant asset, particularly in enhancing customer support, field service, and operational scalability.
  • Experience translating complex telecom business requirements into efficient Salesforce solutions that optimise customer and field service.
  • Salesforce certifications relevant to the role (e.g., Salesforce Certified Data Architect , E&U Cloud Specialist ) would be advantageous.
  • Strong skills in Apex, Lightning Web Components (LWC), and Salesforce integrations for configuring and customising Salesforce to meet client needs.



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