FOG Operations Manager
4 weeks ago
Company description
GreaseTech Drainage Solutions Limited is an established service provider, serving key clients in the leisure/retail sector with over 4500 client sites. We pride ourselves on providing swift and uncomplicated solutions to client issues with a nationwide 365/24/7 service model. Our team has extensive experience, ensuring reliable client satisfaction and direct communication channels.
Role description
We are looking for a FOG Operations Manager to join our expanding Drainage Operations team at GreaseTech Drainage Solutions Limited. This full-time role will play a key part in managing and delivering our specialist Grease Management and Drainage Hybrid services as we continue to grow our client portfolio.
About the role
- Manage the daily FOG (fat, oil and grease) operations of the business.
- Produce and submit quotes to clients, working closely with our internal and external sales teams.
- Perform FOG surveys for clients and handle scheduling and planning for all FOG projects and preventative maintenance works (PPM).
- Coordinate the development of key performance goals for various functions and direct reports.
- Ensure the delivery of top-quality service offerings to clients and engage in key customer activities.
- Play a key role in hiring decisions and managing the Grease Management Operatives team.
- Oversee the technical support for field-based engineers and manage HR-related tasks such as holiday bookings and staff appraisals.
- Ensure timely maintenance and repair of plant and equipment, escalating issues and reporting them to clients when necessary.
Health and safety responsibilities
- Develop and maintain risk assessments and method statements for office and engineering teams.
- Handle citation requests, incident reports and queries related to health and safety matters.
Additional responsibilities
- Develop and implement a strategic FOG management plan for the business.
- Evaluate and make key recommendations for future business investments in equipment, infrastructure and talent.
- Support the development of a healthy internal culture, promoting employee retention and professional growth.
Key requirements
- Experience in managing operations within drainage, wastewater, or grease management (advantageous but not essential).
- Strong leadership and organisational skills.
- Excellent communication and client engagement abilities.
- Proven problem-solving skills and attention to detail.
- Experience with scheduling and planning of projects.
- Must have a valid driving license.
Work location
United Kingdom – Office/Hybrid/Remote Working options available
Job type
Full-time, Monday to Friday
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