VP of F&B Operations

4 weeks ago

London, United Kingdom Ennismore Full time
Job Description

We are currently looking for a VP F&B Operations to join our Hoxton team here at Ennismore.


We’re growing quickly and have ambitious plans for our future, so we need someone who will support the Brand COO to strategically implement F&B strategy and coordinate F&B operations across our Hoxton sites to optimise P&L opportunities and maintain the key quality standards that meet the company’s mission and brand values are met as we continue to expand.


The VP of Food & Beverage will support both pre-opening and current property teams, to ensure that our guests have a consistent brand experience, and strategic plans are in place for all F&B operations.



What you'll do…


Existing Hotels

  • Support the Hoxton General Managers and their Directors of F&B in developing a strategic plan to ensure that all KPOs meet their budgeted food and beverage targets.
  • Manage the ownership relationship in regard to the F&B operations and support the hotel operations team to deliver budgets and P&L results directly to ownership.
  • Liaise with Carte Blanched and any external F&B consultants to manage the contracted deliverables and oversee and approve any conceptual changes required when KPO’s are not being achieved.
  • Work as a bridge between the brand team and the hotel F&B team to assist in the creation and execution of a strategic action plan for all outlets.
  • Conduct monthly deep dive reviews with the Directors of F&B for struggling F&B operations and approves strategic action plans based on need periods in all outlets.
  • Regularly visit hotels to audit operations and F&B performance, as well as to review the performance of the hotel teams.
  • Manage and direct the F&B team in order to support and deliver brand standards, menu changes, service standards and budgeted KPO’s.
  • Use data collection methods to compile, display, track, and analyse defect trends, and to champion and celebrate property success.
  • Review guest feedback and audit scores with F&B team ensuring appropriate action is taken.
  • Stay visible and communicate with F&B team on a regular basis to obtain feedback on evolution of brand standards, quality of product, service levels and overall satisfaction.
  • Manage the recruitment process for hotel HOD level F&B management, along with the hotel team.
  • Liaise with the Deputy Brand COO, VP of Operations and Director of F&B Operations to align on F&B priorities across all Hoxton’s.
  • Liaise with the Ennismore Partnership Studio to ensure all dictated brand standards and partnerships are considered, agreed and hotels are informed on compliance requirements.



New Openings and transitions

  • Work with the development team and Carte Blanched during the underwriting process to ensure F&B figures are in line with brand norms and market trends.
  • Develop the POB with Finance and all stake holders.
  • Work closely with Project Managers/Directors to ensure that the physical product is designed and built / converted to be compliant with brand and fire-life-safety requirements.
  • Manage the concept creative process with Carte Blanched on all concept decisions to ensure the outlets are positioned to achieve underwriting KPO’s and have sign off approval.
  • Work with Finance, the hotel General Manager and the Director of F&B on the first-year operating budget and support in the presentation of the budget to ownership.
  • Provide expertise and guidance to owners and hotel management teams of new / transition hotels to facilitate successful and timely openings / re-brandings.
  • Provide operational input into the design of the physical product through Aime Studio and other stakeholders.
  • Manage the allocation of the Hoxton F&B Ops team for site visits and pre-opening support.
  • Facilitate the input of technical and operational expertise to the project as required.
  • Support the F&B management team, share learnings and best in class examples from the Ennismore family.
  • Give assistance and guidance to General Managers and their Directors of F&B, as necessary.
  • Help in the owner relationship as and when necessary or critical.
  • Provide taskforce support for opened hotels, when necessary, especially in quick turnaround conversion or re: branding projects.
  • Partner pre-opening F&B teams with the interpreting of brand standards and incorporating them into critical path actions.



What we're looking for...

  • Deep understanding and experience of brand and F&B operations across multiple markets.
  • Ability to create opening strategies for multiple concepts across all markets.
  • Experience in developing concepts and brands in all F&B sectors.
  • Confidence and diplomacy in managing ownership and multi stakeholders.
  • Experience of pre-opening processes across multiple markets.
  • Ability to analyse results and create strategic action plans.
  • Resilience, determination and high energy – especially given the focus on openings.
  • Someone who thrives in a creative and entrepreneurial environment rather than a structured and established work environment.
  • Someone who is all over the detail and has the ability to keep those plates spinning.
  • An out-of-the-box thinker, who makes brave choices and inspires others to do the same.
  • You’re looking for a place where you can be you: no clones in suits for us.
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.



What’s in it for you…

  • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us)
  • A competitive package and plenty of opportunity for development.


  • VP of F&B Operations

    2 months ago

    London,, UK, United Kingdom Ennismore Full time

    We are currently looking for a VP F&B Operations to join our Hoxton team here at Ennismore.We’re growing quickly and have ambitious plans for our future, so we need someone who will support the Brand COO to strategically implement F&B strategy and coordinate F&B operations across our Hoxton sites to optimise P&L opportunities and maintain the key quality...

  • VP of F&B Operations

    2 months ago

    London, United Kingdom Ennismore Full time

    We are currently looking for a VP F&B Operations to join our Hoxton team here at Ennismore.We’re growing quickly and have ambitious plans for our future, so we need someone who will support the Brand COO to strategically implement F&B strategy and coordinate F&B operations across our Hoxton sites to optimise P&L opportunities and maintain the key quality...

  • VP of F&B Operations

    2 months ago

    London, United Kingdom Ennismore Full time

    We are currently looking for a VP F&B Operations to join our Hoxton team here at Ennismore.We’re growing quickly and have ambitious plans for our future, so we need someone who will support the Brand COO to strategically implement F&B strategy and coordinate F&B operations across our Hoxton sites to optimise P&L opportunities and maintain the key quality...

  • VP of F&B Operations

    1 month ago

    london (hoxton), United Kingdom Ennismore Full time

    We are currently looking for a VP F&B Operations to join our Hoxton team here at Ennismore. We’re growing quickly and have ambitious plans for our future, so we need someone who will support the Brand COO to strategically implement F&B strategy and coordinate F&B operations across our Hoxton sites to optimise P&L opportunities and maintain the key quality...

  • F&b Reservationist

    6 months ago

    London, United Kingdom F&B Central Reservations Full time

    **_Join the UK’s most dynamic collection of hotels and restaurants_** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • F&b Reservationist

    6 months ago

    London, United Kingdom F&B Central Reservations Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • F&b Reservations Team Leader

    6 months ago

    London, United Kingdom F&B Central Reservations Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • F&B Operations Director

    4 weeks ago

    London, Greater London, United Kingdom Ennismore Full time

    About the RoleLead the implementation of F&B strategy and operations across our Hoxton sites to optimise P&L opportunities and maintain key quality standards.ResponsibilitiesExisting HotelsSupport Hoxton General Managers and Directors of F&B in developing strategic plans to meet budgeted food and beverage targets.Manage ownership relationships and support...

  • F&B Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Accor Full time

    About AccorWe are a pioneer in the art of responsible hospitality, operating over 5,600 hotels and 10,000 restaurants across 110 countries.Job Title: F&B Operations ManagerDescription:A passionate Food & Beverage professional is sought to lead our team in delivering exceptional experiences for our guests.Key Responsibilities:Lead and mentor the F&B...

  • F&B Operations Manager

    7 days ago

    London, Greater London, United Kingdom Chace People Full time

    Job TitleF&B Operations ManagerAbout Our ClientOur luxury lifestyle and wellness retreat is seeking a highly skilled F&B operations manager to lead our preopening F&B Service Team. As part of our dynamic team, you will be responsible for overseeing hospitality services, ensuring market-leading standards and exceeding guest expectations in food and beverage...

  • F&B Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Accor Hotels Full time

    We are a global hospitality leader, committed to helping our team members grow and succeed in their careers. Our inclusive culture is built around respect, passion, and creativity, where everyone has the opportunity to contribute and thrive.Job Title: Assistant F&B Director About UsAccor Hotels is more than just a company - we're a community of individuals...

  • F&B Operations Director

    1 week ago

    London, Greater London, United Kingdom Thistle Trafalgar Square Full time

    The RoleThistle Trafalgar Square is seeking a highly skilled F&B Operations Manager to lead the smooth running of all elements of the F&B Operation within the hotel. This includes breakfast service, bar and lounge service, a la carte lunch, dinner and F&B retail outlets (Costa and Waffle shop).Key ResponsibilitiesRecruit, train and develop a high-performing...

  • F&B Operations Manager

    4 weeks ago

    East London, United Kingdom TRIBE London Canary Wharf Full time

    We are seeking an experienced and dynamic Food and Beverage Manager to lead our TRIBE London Canary Wharf team as the leader of Feels Like June restaurant.Feels Like June is a California-inspired restaurant with a unique blend of bright flavors, summer vibes, and a Europe-meets-West Coast flair where our guests and local residents meet to enjoy a wide range...

  • F&B Operations Manager

    1 month ago

    London, United Kingdom Thistle Trafalgar Square Full time

    The Role A day in the life of our F&B Operations Manager of Food & Beverage needs heaps of energy, and consistency even though the days are never alike; and creativity to tackle daily adventures. Working with an amazing team, you will be responsible for the smooth running of all elements of the F&B Operation within the hotel, including breakfast...

  • Strategic F&B Operations Director

    2 weeks ago

    London, Greater London, United Kingdom Ennismore Full time

    We are seeking a highly experienced and innovative leader to join our Ennismore team as Strategic F&B Operations Director. The ideal candidate will have a deep understanding of brand and F&B operations across multiple markets, with the ability to create opening strategies for multiple concepts across all markets.About the RoleThis is an exciting opportunity...

  • Senior Customer Success Strategist

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    About the Role: As a key member of our team, you will play a pivotal role in driving customer success and growth at Culture Amp. You will leverage your expertise in SaaS and HR Tech to identify opportunities and deepen connections with our customers, ensuring they achieve their goals while maximizing the value of our product suite.Key...

  • F&B Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Cycas Hospitality Full time

    Restaurant and Bar SupervisorWe are seeking a skilled F&B Operations Manager to lead our restaurant and bar team at Bankside Hotel, located in the heart of London. With its rich history and vibrant atmosphere, Bankside is an ideal location for hospitality professionals who share our passion for delivering exceptional guest experiences.About the Role:The...

  • Senior Business Growth Specialist

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpWe are seeking a highly skilled Senior Business Growth Specialist to join our team at Culture Amp. As a key member of our commercial sales team, you will be responsible for building strong relationships with our commercial prospects and driving revenue growth.Your key responsibilities will include:Developing a deep understanding of our...

  • F&B Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    OverviewThe ideal candidate for the position of F&B Operations Manager at AccorHotel is a seasoned professional with extensive experience in managing large-scale food and beverage operations. This role requires exceptional leadership skills, strategic thinking, and a strong ability to drive results.

  • F&B Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

    The Peninsula London seeks a highly skilled F&B Operations Manager to deliver exceptional guest experience and provide operational direction to the F&B outlets.A unique opportunity to join our high-profile flagship hotel in London.We espouse luxury service, dedication to our customers, and commitment to our employees.Join our award-winning group, working...