1st Line Support Engineer

1 month ago


City of London, United Kingdom Premier Group Recruitment Full time
I am working with an leading Managed Service Provider of 30 years located in London who are looking to employ an new 1st Line Support Engineer on a permanent basis.
Job Title: 1st Line Support
Industry: IT Support and Services
Start: ASAP

Microsoft Certifications: Possess or actively pursuing one of the following Microsoft certifications: ITIL Framework: Familiarity with and practical application of ITIL methodologies.
Office 365 Expertise: In-depth knowledge of Office 365, including E3, E5, EMS/Azure, and IaaS.
Troubleshooting Skills: Strong troubleshooting capabilities for Microsoft Desktop Operating Systems.
Excellent written and verbal English communication skills, demonstrated by the ability to produce clear and concise technical documentation and effectively interact with users via phone and in person.

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