Technical Support Specialist
1 month ago
Job Title: Customer Service Representative - Technical Team
Location: Uxbridge / Parking on-site
Fully office based role
Start: Ideally as soon as possible
Salary: £25,000
Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organisational and problem-solving skills, we want to hear from you
Customer Service Representative - Technical Team - Key Responsibilities:
- Act as the first point of contact for customers via phone and email
- Handle inbound calls and make outbound calls when necessary
- Provide clear, practical advice to customers
- Record detailed notes of all customer interactions
- Proactively assist customers with their queries
- Adhere to company procedures and processes
Customer Service Representative Requirements:
- Excellent customer service
- Strong organisational skills and the ability to multitask effectively
- Self-motivated, flexible, and willing to switch between tasks as needed
- Excellent telephone manner with strong verbal and written communication skills
- Passionate about delivering high-quality customer service
- Ability to show initiative and solve problems efficiently
Please apply now if you have the above experience.
Thank you and Good Luck
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