Technical Support Specialist

1 month ago


West Drayton, United Kingdom Parkside Recruitment Full time

Job Title: Customer Service Representative - Technical Team

Location: Uxbridge / Parking on-site

Fully office based role

Start: Ideally as soon as possible

Salary: £25,000


Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organisational and problem-solving skills, we want to hear from you


Customer Service Representative - Technical Team - Key Responsibilities:

  • Act as the first point of contact for customers via phone and email
  • Handle inbound calls and make outbound calls when necessary
  • Provide clear, practical advice to customers
  • Record detailed notes of all customer interactions
  • Proactively assist customers with their queries
  • Adhere to company procedures and processes


Customer Service Representative Requirements:

  • Excellent customer service
  • Strong organisational skills and the ability to multitask effectively
  • Self-motivated, flexible, and willing to switch between tasks as needed
  • Excellent telephone manner with strong verbal and written communication skills
  • Passionate about delivering high-quality customer service
  • Ability to show initiative and solve problems efficiently


Please apply now if you have the above experience.


Thank you and Good Luck



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