Patient Advisor

1 month ago


City of Bristol, United Kingdom Optical Express Full time
Job Description

Job Title – Patient Advisor


Location – Bristol covering Bath & Melksham


Hours – Full time position, 40 hours


Salary – £27,000 per annum, & benefits, full training will be given


Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:


  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme
  • It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

    We are looking to add to our team in our Bristol clinic, and you will also be required to work 1 - 2 days per week in our Bath and Melksham clinics.


    Your day to day responsibilities may vary however a typical day will involve the following duties:

    • Building a strong relationship with our patients
    • Performing diagnostic eye scans (full training will be provided)
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey
    • Maintaining patient records with accurate and up to date information
    • Arranging affordable finance options to suit each individual patient
    • Schedule patients’ consultations and surgeries with our optometrists and surgeons


    The successful candidate will:

    • Be driven and passionate with a willingness to succeed
    • Have excellent written and verbal communication skills
    • Be able to demonstrate strong negotiation skills
    • Be self-motivated to work with and without supervision
    • Possess strong organisational skills
    • Be commercially aware whilst providing world-class customer service


    If you believe you have the right skills and attributes for this role, we would love to hear from you.


  • Patient Advisor

    3 weeks ago


    City Of Bristol, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – Bristol covering Bath & MelkshamHours – Full time position, 40 hoursSalary – £27,000 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team...

  • Patient Advisor

    13 hours ago


    Bristol, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Location – Bristol covering Bath & Melksham Hours – Full time position, 40 hours Salary – £24,000 per annum, & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express...

  • Patient Advisor

    1 month ago


    Bristol, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – Bristol covering Bath & MelkshamHours – Full time position, 40 hoursSalary – £27,000 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team...

  • Patient Advisor

    1 month ago


    Bristol, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – Bristol covering Bath & MelkshamHours – Full time position, 40 hoursSalary – £27,000 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team...

  • Patient Advisor

    6 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position available** **Salary - £24,000 per annum, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    6 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - £27,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    6 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - OTE £26,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    7 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - £24,000 per annum, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    7 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - £27,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    6 days ago


    bristol, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Location – Bristol covering Bath & Melksham Hours – Full time position, 40 hours Salary – £27,000 per annum, & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and...

  • Patient Advisor

    2 weeks ago


    Bristol, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Location – Bristol covering Bath & Melksham Hours – Full time position, 40 hours Salary – £27,000 per annum, & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The...

  • Patient Advisor

    1 month ago


    Bristol, UK, South West England, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – Bristol covering Bath & MelkshamHours – Full time position, 40 hoursSalary – £27,000 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team...


  • Bristol, Bristol, United Kingdom Optical Express Full time

    Job Title - Patient AdvisorWe are seeking a highly motivated and enthusiastic individual to join our team in the UK as a Patient Advisor. This role plays a key part in delivering exceptional patient care and outstanding clinical outcomes.Key Responsibilities:Foster strong relationships with patients, ensuring they feel comfortable and relaxed throughout...


  • Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    Job DescriptionWe are seeking a Patient Safety and Compliance Advisor to join our team at University Hospitals Bristol NHS Foundation Trust. As a member of our Division of Surgery, you will be responsible for supporting the governance, patient safety, and complaints processes.You will provide support across the Division on aspects of patient safety,...


  • Bristol, United Kingdom Spire Healthcare Full time

    **Private Patient Bookings Advisor | Sales/Customer Service | Bristol | Part Time, Permanent | Monday - Friday | Free Parking, Excellent Benefits |** Spire Bristol Hospital are looking for a driven and motivated Private Patient Bookings Advisor to be an integral member of the hospital business development team. Spire Bristol Hospital is the largest private...


  • Bristol, United Kingdom Spire Healthcare Ltd Full time

    Private Patient Bookings Advisor | Sales/Customer Service | Bristol | Full Time, Permanent | Monday - Friday | Free Parking, Excellent Benefits Spire Bristol Hospital are looking for a driven and motivated Private Patient Bookings Advisor to be an integral member of the hospital business development team. Spire Bristol Hospital is the largest private...


  • Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **_ Your work helps shape the healthcare of tomorrow_** If you love working with people, have a passion for sales, customer service and want to work for an award winning sales team we would like to hear from you. We have a unique opportunity for a experienced Sales Advisor to join our sales team, working with Private Patients across our...


  • Bristol, Bristol, United Kingdom Optical Express Full time

    Company Overview:At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to achieve excellence, supporting each other and respecting individual contributions.We're passionate about giving back to our local communities through charitable and environmental projects, focusing on...


  • Bristol, United Kingdom CREATE Fertility Full time

    **About Us** CREATE Fertility is one of the leading IVF and fertility treatment providers with centres across the UK. We are pioneers of Natural and Mild IVF, a form of IVF which uses either no or low dosages of fertility drugs. Our treatments are gentler, safer and more affordable than other clinics and we continue to invest in new innovation. We are...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Division of Medicine is a great choice for people who want to develop their career in an ambitious and dynamic environment, that continues to embrace the new Patient Safety Incident Framework (PSIRF) and improve the patient’s experience of care. We are recruiting for a Quality and Patient Safety/ complaints Advisor to work in our small and friendly...