Patient Advisor

4 months ago


Bristol, United Kingdom Optical Express Group Full time

**Location - Bristol**

**Hours - Full time position, 40 hours**

**Salary - £24,000 per annum, bonus & benefits, full training will be given**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription

It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:

- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service

If you believe you have the right skills and attributes for this role, we would love to hear from you.


  • Patient Advisor

    4 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position available** **Salary - £24,000 per annum, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    4 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - OTE £26,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    3 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - £27,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    4 months ago


    Bristol, United Kingdom Optical Express Group Full time

    **Location - Bristol** **Hours - Full time position, 40 hours** **Salary - £27,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...


  • Bristol, United Kingdom Spire Healthcare Full time

    **Private Patient Bookings Advisor | Sales/Customer Service | Bristol | Part Time, Permanent | Monday - Friday | Free Parking, Excellent Benefits |** Spire Bristol Hospital are looking for a driven and motivated Private Patient Bookings Advisor to be an integral member of the hospital business development team. Spire Bristol Hospital is the largest private...


  • Bristol, United Kingdom Spire Healthcare Ltd Full time

    Private Patient Bookings Advisor | Sales/Customer Service | Bristol | Full Time, Permanent | Monday - Friday | Free Parking, Excellent Benefits Spire Bristol Hospital are looking for a driven and motivated Private Patient Bookings Advisor to be an integral member of the hospital business development team. Spire Bristol Hospital is the largest private...


  • Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **_ Your work helps shape the healthcare of tomorrow_** If you love working with people, have a passion for sales, customer service and want to work for an award winning sales team we would like to hear from you. We have a unique opportunity for a experienced Sales Advisor to join our sales team, working with Private Patients across our...


  • Bristol, Bristol, United Kingdom Practice Plus Group Full time

    About the RoleWe are seeking a highly skilled and compassionate Clinical Advisor to join our team at Practice Plus Group. As a Clinical Advisor, you will play a vital role in providing exceptional patient care and support to individuals in need.Key ResponsibilitiesAssess callers with various clinical conditions and provide expert advice and supportWork...


  • Bristol, United Kingdom CREATE Fertility Full time

    **About Us** CREATE Fertility is one of the leading IVF and fertility treatment providers with centres across the UK. We are pioneers of Natural and Mild IVF, a form of IVF which uses either no or low dosages of fertility drugs. Our treatments are gentler, safer and more affordable than other clinics and we continue to invest in new innovation. We are...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Division of Medicine is a great choice for people who want to develop their career in an ambitious and dynamic environment, that continues to embrace the new Patient Safety Incident Framework (PSIRF) and improve the patient’s experience of care. We are recruiting for a Quality and Patient Safety/ complaints Advisor to work in our small and friendly...

  • Bookings Advisor

    3 months ago


    Bristol, United Kingdom Spire Healthcare Ltd Full time

    Bookings Advisor | Customer Service/Administration | Bristol | Full Time, Permanent | Monday - Friday | Free Parking, Great pay pus excellent benefits Spire Bristol Hospital are looking for a driven and motivated Private Patient Bookings Advisor to be an integral member of the hospital business development team. The role will be to provide an efficient...

  • Neuromuscular Advisor

    5 months ago


    Bristol, United Kingdom North Bristol NHS Trust Full time

    The role of the Neuromuscular Advisor is to provide specialist, holistic support, advice and education for adults & children with neuromuscular conditions, their families and carers; in Bristol, North Somerset, South Gloucestershire, Gloucestershire, Wiltshire & Somerset. The Advisor will promote a culture of service excellence, adopting and promoting...

  • Clinical Advisor

    3 weeks ago


    Bristol, Bristol, United Kingdom Practice Plus Group Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Advisor to join our team at Practice Plus Group. As a Clinical Advisor, you will play a key role in providing exceptional patient care and working as part of a multidisciplinary team to deliver high-quality healthcare services.Key ResponsibilitiesAssess callers with various clinical...


  • Bristol, United Kingdom WeRecruit Auto Full time

    **Service Advisor (Part Time ) required in Bristol** **30 hours per week** **Salary, depending on experience, qualifications & manufacturer training in the region of £11.67 per hour plus bonus.** We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and...

  • Mobile Health Advisor

    3 months ago


    Bristol, United Kingdom The Blackberry Clinic Full time

    **Role**: Mobile Health Advisor **Location**: Bristol **Rate**: Starting salary £24,000. **Benefits**: Company pension, private healthcare (following qualifying period) The Blackberry Clinic have an exciting opportunity for a Mobile Health Advisor to join us working full time with our multi-disciplinary teams delivering Health Assessments and primary...

  • People Advisor

    4 months ago


    Bristol, United Kingdom St Peter's Hospice Full time

    We are seeking a dedicated and experienced HR professional to join our team. As a People Advisor, you will play a crucial role in supporting the hospice's HR function, ensuring compliance with relevant policies and regulations, and fostering a positive work environment for our employees. Reporting to the Head of People, you will be delivering all aspects of...

  • Clinical Advisor

    4 months ago


    Bristol, United Kingdom GH Staffing LTD Full time

    **Clinical Advisor** **Location**: Bristol **Salary**:£21,673.60 + Benefits **Hours**: 9am - 5.30pm (Mon - Fri) **Type**: Permanent / Hybrid (Option to do some days from home after probation) **Environment**: Office based / Home based **About the job** As a Clinical Advisor, you are responsible for delivering the highest quality service to new and...


  • Bristol, United Kingdom Page Personnel Full time

    6 Months Temp - Hybrid - Possibility of going perm **About Our Client**: Our client is an established buisness based in bristol. They uphold a strong reputation for quality and innovation while striving to make a positive difference in the UK. - Manage patient records and coordinate appointments. - Handle customer inquiries and complaints professionally and...

  • HR Advisor

    4 weeks ago


    Bristol, United Kingdom Spire Healthcare Ltd Full time

    HR Advisor | Bristol | Permanent | FT 37.5 hours per week | Competitive Salary/ Excellent Benefits | Free ParkingSpire Bristol Hospital are looking to appoint a HR Advisor on a Full Time basis.Spire Healthcare is one of the UK's leading independent hospital groups. Since the Group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007,...


  • Bristol, United Kingdom NHS South Central and West Commissioning Support Unit Full time

    This is an excellent opportunity to develop your skills supporting interesting and complex projects within the modern NHS commissioning environment and helping to make improvements to patient services. South, Central and West (SCW) is an NHS organisation providing support and transformation services to health and care systems, predominantly NHS England and...