Fleet Coordinator

2 weeks ago


Reading, United Kingdom Focus Resourcing Limited Full time
Job Description

Office based

Hours: 8.30-5.30pm Mon- Friday & a Saturday on a rota basis x 2 a month from 8-12 noon


Our client is seeking a detail-oriented administrator who enjoys a busy pace of work and delighting customers. Ideally, we are seeking a candidate with previous experience of working on a service desk for a motor dealer, or a transport supervisor/manager. We are also open to workshop controllers who have worked within a dealer network.


Your role:

• Booking and scheduling servicing, MOT’s, PMI’s and other general maintenance for customers

• Liaising with our technicians and external garages

• Liaising with customers for drop off / pick up

• Managing breakdowns for customers

• Customer Onboarding: Arrange terms and conditions for new clients.

• Documentation & Compliance: Gather 3rd party insurance and compliance documentation as needed

• Record-Keeping: File remittance advice notes and maintain organised records


The person:

• Relevant experience in similar role

• Excellent communication and interpersonal skills

• Organisational skills

• IT literate, confident using MS Office and the ability to learn new systems

• Time management skills and the ability to prioritise their workload effectively

• Customer service skills

• Problem-solving skills and the ability to come up with creative solutions to issues

• Able to work with a team, take direction from others and collaborate effectively



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