Technical Support Coordinator

1 month ago


Reading, Reading, United Kingdom Industry Placements Full time

Company Overview:

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Industry Placements is a leading provider of work experience opportunities for students and recent graduates. Our team is dedicated to providing high-quality placements that match our candidates with the best companies in the industry.


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Job Summary:

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We are seeking a highly motivated and organized Technical Support Coordinator to join our Service Quality team. The successful candidate will be responsible for providing technical and warranty support for vehicles and associated digital services.


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Main Responsibilities:

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- Assist the Service Quality team with technical queries and repair requests for ICE, PHEV, BEV, and Porsche Connect online services

- Develop documentation and support processes to ensure seamless customer experience

- Manage a fleet of Porsche vehicles, ensuring they are maintained and serviced regularly

- Create training sessions to educate colleagues on new technologies and procedures


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Requirements:

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- Strong attention to detail and prioritization skills

- Excellent communication and problem-solving skills

- Ability to work in an office and workshop environment

- Driving license (desirable)


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Estimated Salary: £25,000 - £30,000 per annum

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Benefits:

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- Competitive salary and benefits package

- Opportunities for professional development and growth

- Collaborative and dynamic work environment


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What We Offer:

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- A chance to work with a leading company in the automotive industry

- Opportunities to develop new skills and expertise

- A supportive and inclusive team environment




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