Customer Experience Data Analyst

1 day ago


Tadworth, United Kingdom CK Group Full time

Job Description

This Data Driven Customer Insight Specialist role involves working closely with our client to understand their business needs and provide data-driven insights to support their decision-making. You will manage profiles, perform daily review of profile merges and maintenance of data changes, and create reports in Microstrategy (regular and ad-hoc).

You will also be responsible for maintaining data quality and ensuring data integrity. The ideal candidate will have a strong background in data analysis, excellent communication skills, and the ability to work effectively in a team environment.

Responsibilities

  • Daily review of profile merges and maintenance of data changes.
  • Create reports in Microstrategy (regular and ad-hoc) to provide business stakeholders with actionable insights.

Requirements

  • Advanced Excel skills with experience in data manipulation and analysis.
  • Working knowledge of Tableau and Microstrategy.
  • Good understanding of data querying concepts.
  • Experience/knowledge in report building on a dossier-based platform (preferably Microstrategy).

Benefits

A competitive salary of £16.21-27.00 per hour PAYE / £18.17-30.29 per hour Umbrella (inside IR35), depending on experience and qualifications. Our company offers a hybrid working arrangement, with 5 days/fortnight on-site in Tadworth, UK.



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