Customer Facing Customer Insight

3 weeks ago

Tadworth, United Kingdom CV-Library Full time

Job Title: Customer Facing Customer Insight - Global Pharmaceutical

Location: Walton Oaks (2-3 days per week onsite)

Salary: PAYE £16.21 p/h to £27.00 p/h, Umbrella £18.17 p/h to £30.29 p/h

contract: 6 Months (maternity cover)

SRG are currently working with a world-leading pharmaceutical organisation located in Walton Oaks with a vacancy for a Customer facing and Insights role. Customer Facing Customer Insight role will be supporting CFC Insights UK Lead and will be responsible for supporting 2 areas which are Data stewardship and Data provision & reporting.

Work Experience :

Daily review of Reltio Profile merges for HCP and HCO's
Maintenance of Data Change Request for PforceRx into Reltio
Manage stand-alone profiles in Reltio
Support CFCi Lead during data integration projects as required
Work with OneKey to further enrich customer profiles
Knowledge of UK Business and Field Force
Knowledge and support of Smart (Microstrategy) reporting platform
Create CFC reports using Microstrategy Dossier reports
Support IIS team in the provision of Ad Hoc reports as necessary

Requirements:

Advanced Excel skills
Working knowledge of tableau
Good understanding of data querying
Experience/knowledge on report building preferably on a dossier-based platform as most data extraction and report creation will be in Microstrategy
Excellent basic data and analytic understanding and skills

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy

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