Customer Facing Customer Insight

2 weeks ago


Tadworth, United Kingdom SRG Full time

Job Title: Customer Facing Customer Insight – Global Pharmaceutical

Location: Walton Oaks (2-3 days per week onsite)

Salary: PAYE £16.21 p/h to £27.00 p/h, Umbrella £18.17 p/h to £30.29 p/h

contract: 6 Months (maternity cover)


SRG are currently working with a world-leading pharmaceutical organisation located in Walton Oaks with a vacancy for a Customer facing and Insights role. Customer Facing Customer Insight role will be supporting CFC Insights UK Lead and will be responsible for supporting 2 areas which are Data stewardship and Data provision & reporting.


Work Experience :

  • Daily review of Reltio Profile merges for HCP and HCO’s
  • Maintenance of Data Change Request for PforceRx into Reltio
  • Manage stand-alone profiles in Reltio
  • Support CFCi Lead during data integration projects as required
  • Work with OneKey to further enrich customer profiles
  • Knowledge of UK Business and Field Force
  • Knowledge and support of Smart (Microstrategy) reporting platform
  • Create CFC reports using Microstrategy Dossier reports
  • Support IIS team in the provision of Ad Hoc reports as necessary


Requirements:

  • Advanced Excel skills
  • Working knowledge of tableau
  • Good understanding of data querying
  • Experience/knowledge on report building preferably on a dossier-based platform as most data extraction and report creation will be in Microstrategy
  • Excellent basic data and analytic understanding and skills



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