Customer Facing Customer Insight

2 days ago


Tadworth, United Kingdom SRG Full time

Job Title: Customer Facing Customer Insight - Global Pharmaceutical Location: Walton Oaks (2-3 days per week onsite) Salary: PAYE £16.21 p/h to £27.00 p/h, Umbrella £18.17 p/h to £30.29 p/h contract: 6 Months (maternity cover)SRG are currently working with a world-leading pharmaceutical organisation located in Walton Oaks with a vacancy for a Customer facing and Insights role. Customer Facing Customer Insight role will be supporting CFC Insights UK Lead and will be responsible for supporting 2 areas which are Data stewardship and Data provision & reporting.Work Experience :Daily review of Reltio Profile merges for HCP and HCO'sMaintenance of Data Change Request for PforceRx into ReltioManage stand-alone profiles in Reltio Support CFCi Lead during data integration projects as requiredWork with OneKey to further enrich customer profilesKnowledge of UK Business and Field ForceKnowledge and support of Smart (Microstrategy) reporting platformCreate CFC reports using Microstrategy Dossier reportsSupport IIS team in the provision of Ad Hoc reports as necessary Requirements:Advanced Excel skillsWorking knowledge of tableauGood understanding of data queryingExperience/knowledge on report building preferably on a dossier-based platform as most data extraction and report creation will be in MicrostrategyExcellent basic data and analytic understanding and skills Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy



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