Contracts Manager

17 hours ago


Finsbury Park, United Kingdom CV-Library Full time

Job Title: Contracts Manager

Location: Finsbury Park, London (covering Hammersmith and Fulham)

Salary: £52,000 - £58,000 (depending on experience)

Job Type: Full-time

Introduction:

We are looking for an experienced Contracts Manager to oversee our reactive maintenance contracts within the occupied social housing sector in Hammersmith and Fulham. As the Contracts Manager, you will play a pivotal role in ensuring the successful delivery of approximately 25,000 repairs per annum, maintaining our commitment to high-quality service and customer satisfaction.

Key Responsibilities:

Lead and manage all aspects of reactive maintenance contracts as the Contracts Manager, ensuring compliance with contractual obligations and performance standards.

Oversee the operational performance of the team, including Supervisors and Administrators, to ensure efficient management of repair requests and service delivery.

Strategically plan and allocate resources to meet the demands of the repairs, acting as the Contracts Manager to drive continuous improvements in service delivery.

Manage relationships with various stakeholders, including tenants, external contractors, and internal teams, to foster collaboration and resolve any issues promptly.

Monitor and report on contracts performance metrics, identifying areas for improvement and implementing action plans as required.

Ensure that all health and safety regulations are adhered to within the reactive maintenance contracts under your management.

Provide expert guidance and support to your team, enhancing their performance and professional development as they support the Contracts Manager role.

Qualifications and Experience:

Proven experience as a Contracts Manager in a similar field, managing reactive maintenance contracts is essential.

Strong understanding of the social housing sector and the unique challenges associated with occupied properties.

Demonstrated ability to manage high volumes of repairs and maintain quality standards under pressure.

Excellent leadership and team management skills, with the ability to motivate and develop a diverse workforce.

Strong communication and interpersonal skills, capable of building relationships at all levels.

Package:

Salary range of £52,000 - £58,000, commensurate with experience.

Comprehensive benefits package, including a van and fuel card for work-related travel.

Generous holiday entitlement and other perks.

Application Process:

If you have the relevant experience and believe you can successfully manage the volume of repairs we handle as a Contracts Manager, we encourage you to apply. Join us in delivering excellence in housing maintenance for the residents of Hammersmith and Fulham.

Please Note: Only candidates with the requisite experience in managing reactive maintenance contracts will be considered


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