Reservations Agent
1 month ago
Do you thrive when providing excellent customer service? Do you have a can-do attitude and are seeking a new challenge? We are currently on the hunt for a talented Reservations Agent to join our partner in the Glasgow area. You'll be joining a friendly reservations team of 4, which make up part of the wider office with around 20 colleagues.
Your rate of pay and hours of work
The salary for this role is a generous £25,116 per annum.
Due to our client being a 24-hour business, you will work on a shift basis to cover 8am to 9pm, Monday to Friday, and be required to work one in every four weekends of the month. These shifts will include a mixture of early, late and standard day shifts.
* Christmas Bonus
* Loyalty Holidays
* Buying Extra Annual Leave
* Cycle to Work Scheme
* Enhanced Sick Pay
* Employee Rate Transfer
* Company Social Events
* Paid Volunteer Time
* Life Assurance
* Company Pension Scheme
Your new employer
You will be joining a family-led business with a strong heritage of over 55 years, which is looking to expand its talented team at a time of growth. This organisation is located just a short drive from Glasgow, with great transport links available nearby. Despite small beginnings, current turnover is in the region of £4/5 million, with increases expected as the company continues to thrive.
Responsibilities within your new role
As the Reservations Agent, you'll be responsible for assisting travel arrangements. You will provide information on pricing, availability, and travel policies, handle inquiries or changes to reservations, and ensure customer satisfaction by addressing concerns and resolving issues. Additionally, you will maintain accurate records, process payments, and work with other departments to coordinate bookings.
Your personality, experience and qualifications
We are looking to speak with candidates with previous experience in customer service. Furthermore, you should have strong communication skills and an enthusiastic attitude, along with being highly organised and having the ability to multi-task efficiently while working in a fast-paced environment. Having excellent geographical knowledge of Scotland will see you go far in this role, as well as fluency in English (any additional languages are an added bonus).
Apply now
Please send us an up-to-date copy of your CV via the ‘Apply for this Job’ button. Candidates will be required to provide proof of right-to-work eligibility and up-to-date contact details for at least 2 references.
Stafffinders are acting as an Employment Agency in relation to this vacancy
-
Reservations Agent
4 weeks ago
Glasgow, United Kingdom Stafffinders Full timeDo you thrive when providing excellent customer service? Do you have a can-do attitude and are seeking a new challenge? We are currently on the hunt for a talented Reservations Agent to join our partner in the Glasgow area. You'll be joining a friendly reservations team of 4, which make up part of the wider office with around 20 colleagues.Your rate of pay...
-
Reservations Agent
3 weeks ago
Glasgow, United Kingdom Stafffinders Full timeDo you thrive when providing excellent customer service? Do you have a can-do attitude and are seeking a new challenge? We are currently on the hunt for a talented Reservations Agent to join our partner in the Glasgow area. You'll be joining a friendly reservations team of 4, which make up part of the wider office with around 20 colleagues. Your rate of...
-
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeAbout Our CompanyAt CV-Library, we have a strong commitment to growth and are seeking a skilled Reservations Agent to join our team.Key Job ResponsibilitiesThe successful candidate will be responsible for assisting with travel arrangements, offering valuable information on pricing, availability, and travel policies. They will also handle inquiries or changes...
-
Reservations Agent
6 months ago
Glasgow, United Kingdom voco Full time**voco Grand Central Hotel and Kimpton Blythswood Square Hotel have a fantastic opportunity to join our Cluster Hotels as a Reservations Agent ** - Relive the golden age of travel at voco® Grand Central - Glasgow, an enduring monument to Victorian glamour in an unbeatable central location, attached to Glasgow Central Station, a city landmark since the...
-
Group Reservations Agent
7 months ago
Glasgow, United Kingdom voco Full time**voco Grand Central Hotel and Kimpton Blythswood Square Hotel have a fantastic opportunity to join our Cluster Hotels as a Groups Reservations Agent ** - Relive the golden age of travel at voco® Grand Central - Glasgow, an enduring monument to Victorian glamour in an unbeatable central location, attached to Glasgow Central Station, a city landmark since...
-
Flight Reservations Specialist
1 month ago
Glasgow, United Kingdom CV-Library Full timeFlight Reservations Specialist: An award-winning travel company are recruiting for a Flight Reservations Specialist to join their team. The Flight Reservations Specialist will be responsible for administering new bookings through varied systems including Galileo, whilst supporting the product support team and building relationships with airlines . This is a...
-
Flight Reservations Specialist
4 weeks ago
Glasgow, United Kingdom C&M Travel Recruitment Full timeFlight Reservations Specialist:An award-winning travel company are recruiting for a Flight Reservations Specialist to join their team. The Flight Reservations Specialist will be responsible for administering new bookings through varied systems including Galileo, whilst supporting the product support team and building relationships with airlines . This is a...
-
Reservations Team Member
4 days ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeAbout Our CompanyWith over 55 years of heritage, Stafffinders is a family-led business committed to expanding its talented team amidst growth.Job RoleWe are seeking a skilled Reservations Agent to join our team of 4, contributing to a wider office community of approximately 20 colleagues. The ideal candidate must possess excellent geographical knowledge of...
-
Reservations Support Specialist
2 days ago
Glasgow, United Kingdom Stafffinders Full timeRole Summary">We are looking for a highly motivated and organised Reservations Agent to join our team in Glasgow. As a key member of our reservations team, you will be responsible for assisting with travel arrangements and providing exceptional customer service.Main Responsibilities">">Provide information on pricing and availability to customers">Maintain...
-
Booking Agent
1 month ago
Glasgow, United Kingdom CV-Library Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a...
-
Booking Agent
4 weeks ago
Glasgow, United Kingdom Stafffinders Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a more...
-
Booking Agent
3 weeks ago
Glasgow, United Kingdom Stafffinders Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a...
-
Glasgow Central Front Desk Agent
3 weeks ago
Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Glasgow Central Full timeWe are seeking a talented and experienced front desk agent to join our team at the DoubleTree by Hilton Glasgow Central. As a Glasgow Central Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, processing room reservations, and handling guest queries.Salary and BenefitsThis is an exciting opportunity for a...
-
Reservations Operations Coordinator
6 days ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeIn this Booking Agent role, you will have the opportunity to leverage your customer service skills in a structured environment, away from the demanding hours of the hospitality industry. With a flexible shift schedule and a generous salary of £25,116 per annum, this position offers an ideal setup for those seeking stability and growth.You will also receive...
-
Reservations Team Member
1 day ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeWe are Stafffinders, a leading staffing agency in Glasgow. As a Booking Agent, you will be responsible for managing bookings and providing exceptional customer service to our clients. This role requires strong organizational skills, attention to detail, and excellent communication skills. The salary for this position is approximately £25,116 per year, based...
-
Receptionist/guest Service Agent
6 months ago
Glasgow, United Kingdom Sandman Hotel Group Full timeJoin our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. We now have an...
-
Receptionist/guest Service Agent
6 months ago
Glasgow, United Kingdom Sandman Hotel Group Full timeJoin our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. We now have an...
-
Customer Service Team Lead Glasgow
6 days ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeJob DescriptionWe are seeking a skilled Booking Agent to join our reservations team in Glasgow. In this role, you will maintain exceptional customer service skills while enjoying a more stable schedule than what is often found in hospitality.You will work closely with the team to deliver outstanding customer experiences and grow the business in a new...
-
Travel Arrangements Coordinator
4 days ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeOverviewAs a family-led business with over 55 years of heritage, Stafffinders is committed to growing its talented team.Job OpportunityWe are looking for a skilled Reservations Agent to join our team, contributing to a wider office community of approximately 20 colleagues. The ideal candidate must have excellent geographical knowledge of Scotland and be able...
-
Customer Service Travel Coordinator
4 days ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeAbout UsCV-Library is a family-led business with a rich heritage of over 55 years, committed to expanding its talented team amidst growth.Job OverviewWe seek an exceptional Reservations Agent to join our friendly team of professionals, contributing to a wider office community of approximately 20 colleagues. The ideal candidate thrives in providing...