Receptionist/guest Service Agent

6 months ago


Glasgow, United Kingdom Sandman Hotel Group Full time

Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

We now have an exciting opportunity for a Guest Service Agent/Receptionist to act as the Hotel's front line in welcoming our guests. You will be the human face of the business so a warm and genuine personality is essential. Experience in hotel reception is desirable although absolutely not a requirement; a sunny disposition, impeccable communication skills, smart appearance and a genuine pro-active passion for service are the key attributes we will be looking for.

Key responsibilities of the role include:

- Welcome and check in/out of guests.
- Cash handling and processing credit card transactions.
- Taking and processing reservations though our Property Management System.
- Providing information to guests about the hotel and local area.
- Creating a warm and welcoming environment for our guests.
- Upselling ancillary hotel services.
- Liaising with all hotel departments as required.
- To anticipate and address guest's service needs.
- Any additional tasks assigned by management.

Full time working hours will be 40 per week on a shift basis including weekends.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

**PERKS**
- Additional Holiday with length of service milestones
- Flexible schedule
- Pension
- Free Parking whilst on shift
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America

In return for your hard work and commitment we offer a competitive salary, a great range of benefits and on-going training, development and career growth.

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**ABSOLUTELY NO PHONE CALLS PLEASE



  • Glasgow, United Kingdom Sandman Hotel Group Full time

    Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. We now have an...


  • Glasgow, United Kingdom Sandman Hotel Group Full time

    Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. We believe that by...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom McLays Guest House Full time

    City centre hotel which is working in conjunction with Glasgow City Council (Temporary Accommodation Allocation Team) currently looking for receptionists for 35-40 hours per week for £12 per hour on variable shifts. Previous experience preferred but is not essential. Job entails welcoming guests and visitors and performing clerical duties. Between the...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Part time availability on a permanent basis, preferably working weekends. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be...

  • Corporate Receptionist

    7 months ago


    Glasgow, United Kingdom Rapport Guest Services Full time

    Job Introduction We are looking for a brilliant Receptionist to join our team based in Glasgow. Our client is a multinational professional services network, and one of the Big Four accounting organizations. This is an amazing opportunity for a talented individual to join this small team and build excellent relationship working alongside our client **Main...

  • Receptionist (Kpr)

    7 months ago


    Glasgow, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking for a friendly and professional Receptionist to join our growing team and be the first point of contact for visitors and staff at one of our Rapport client’s offices in Glasgow. You will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office. Our team is...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...

  • Receptionist

    7 months ago


    Glasgow, United Kingdom Dalmeny Park House Hotel Full time

    **Receptionist** **Dalmeny Park House Hotel** **37.5 Hours Per Week** We’re looking for a Receptionist at Dalmeny Park House Hotel. The role itself is the first point of contact for guests arriving to the hotel so ensuring they receive a a warm welcome is key. You will also be tasked with checking guests in and out, using our booking system effectively,...

  • Corporate Receptionist

    7 months ago


    Glasgow, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking for a friendly and professional Corporate Receptionist to join our growing team and be the first point of contact for visitors and staff at one of our Rapport client’s offices in Glasgow. You will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office....

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...

  • Receptionist

    4 weeks ago


    Glasgow, United Kingdom CV-Library Full time

    Role: Receptionist Location: Central Glasgow Rate: £11.44p/h Hours: Office is open Monday to Friday, shifts are either 8am-5pm or 9am-6pm We are currently recruiting for a receptionist on a temporary basis for our client based in central Glasgow, near Queens Street Station. We need a receptionist that is available to start work on Thursday, 12th...

  • Receptionist

    2 days ago


    Glasgow, United Kingdom Argyll hotel Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Hotel Receptionist We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    **We are looking for someone with a minimum of 2 years experience of working with a hotel brand. We are in the process of joining the Best Western brand so only applicants with the relevant experience will be considered.** Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    **We are looking for someone with a minimum of 2 years experience of working with a hotel brand. We are in the process of joining the Best Western brand so only applicants with the relevant experience will be considered.** Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and...

  • Receptionist

    7 months ago


    Glasgow, United Kingdom PREMIER SUITES Glasgow Full time

    **Position: Receptionist (Part Time, Permanent)** **Location: PREMIER SUITES Glasgow** **Working Hours: 24 to 32 hours per week** **Hourly Rate of Pay: £ 11.50** PREMIER SUITES PLUS Glasgow are currently recruiting for a Part Time Receptionist to join the team. **The Hotel** Located in the heart of Glasgow, just a short walk from Glasgow Central...

  • Hostel Receptionist

    6 months ago


    Glasgow, United Kingdom QRecruitment Full time

    **Job Description: Hostel Receptionist** **Position Overview**:The Hostel Receptionist is a vital member of the hostel's front desk team, responsible for providing exceptional customer service to guests, handling reservations, managing check-ins and check-outs, and ensuring a smooth and welcoming experience for all visitors. The receptionist serves as the...

  • Receptionist

    3 days ago


    Glasgow, United Kingdom PREMIER SUITES Glasgow Full time

    **Position: Receptionist (Part Time, Permanent)** **Location: PREMIER SUITES Glasgow** **Working Hours: 24 to 32 hours per week** **Hourly Rate of Pay: £ 11.32** PREMIER SUITES PLUS Glasgow are currently recruiting for a Part Time Receptionist to join the team. **The Hotel** Located in the heart of Glasgow, just a short walk from Glasgow Central...

  • Receptionist

    3 weeks ago


    Glasgow, United Kingdom Hire Society Recruitment ltd Full time

    Role: ReceptionistLocation: Central GlasgowRate: £11.44p/hHours: Office is open Monday to Friday, shifts are either 8am-5pm or 9am-6pmWe are currently recruiting for a receptionist on a temporary basis for our client based in central Glasgow, near Queens Street Station. We need a receptionist that is available to start work on Thursday, 12th December 2024 -...