Complaints Manager

Job Overview The Complaints Manager is to manage the complaints-handling process within an organisation, aiming to resolve customer concerns promptly and to improve the overall customer experience. This role involves managing a team, analysing complaint trends, and implementing strategies to prevent recurring issues. Key Responsibilities Complaint...

Job OverviewThe Complaints Process Manager is a critical role within the Tedaisy Insurance Group, responsible for overseeing the effective management of customer complaints. This position involves analysing complaint trends, implementing strategies to prevent recurring issues, and ensuring that all customer concerns are handled promptly and...

About the RoleThe successful candidate will have a strong background in Health & Social Care, with experience in leadership or management roles. You will be responsible for developing person-centred support plans, implementing rotas, and addressing complaints and grievances.Key Responsibilities:Developing support plans, policies, and risk assessments for...

About the Role:The Service Manager will be responsible for overseeing daily operations, providing technical support and leading investigations into customer complaints.Key Responsibilities:Oversee departmental operations, ensuring tasks are completed on timeProvide technical assistance and support to Service Engineers and customersStay up-to-date with...

As a Dispute Resolution Manager at Greenbean, you will play a key role in ensuring that our customers receive exceptional service and achieve positive outcomes. Based in Salisbury, you will work closely with internal teams to identify and address customer dissatisfaction.You will use your expertise in conflict resolution to resolve customer complaints in a...

Job Title: Housing Operations ManagerAbout the Role:Raglan Court, a retirement living scheme in Salisbury, is seeking a skilled Housing Operations Manager to assist the Delivery Manager with day-to-day operations. As a key member of the team, you will ensure the smooth management of the independent living scheme, focusing on delivering an on-site housing...

**The Team** The Risk and Best Practice team comprises a Risk and Best Practice Director (R&BPD), the Advisor role, a Senior Administrator and three Administrators. **The Role** Reporting to the R&BPD, the role involves providing support, guidance, and advice to the firm in identifying and managing regulatory risk and ensuring internal controls manage,...

Greenbean is seeking a Conflict Resolution Specialist to join their team in Salisbury. This role offers a salary of £30,000-£32,000.About the RoleThe successful candidate will work within a tight-knit team to respond to and resolve complaints relating to multiple products. As a Conflict Resolution Specialist, you must remain accountable for customer care...

**The Team** The Risk and Best Practice team comprises a Risk and Best Practice Director (R&BPD), the Advisor role, a Senior Administrator and three Administrators. **The Role** Reporting to the R&BPD, the role involves providing support, guidance, and advice to the firm in identifying and managing regulatory risk and ensuring internal controls manage,...

Job Description:This is an exciting opportunity to join our Fire Protection Division as a Service Manager. The successful candidate will oversee daily operations, provide technical support and lead investigations into customer complaints.Main Responsibilities:Oversee departmental operations and ensure tasks are completed efficientlyProvide technical...

Job Summary:We are seeking a highly skilled Service Manager to join our team in the Fire Protection Division. The successful candidate will oversee daily operations, provide technical assistance and support to both Service Engineers and customers.Responsibilities:Oversee departmental operations and ensure tasks are completed within designated...

Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Full Job Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Your Role: While in this position your duties may include but will...

**Your New Job Title**: Client Accounts Customer Advisor **Company**: Fexco Property Services **Location**: Salisbury **Hours**: 37.5 **About this Role**: We are currently seeking a Client Accounts Customer Advisor. This role is to is to support the Accounts Department ensuring that a professional and timely response is maintained, and the highest levels...

We are seeking an experienced professional to fill the role of Case Manager at Greenbean in Salisbury. This position is crucial in achieving positive customer outcomes by utilizing dispute resolution skills and supporting service excellence objectives.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to...

**Your New Job Title**: Client Accounts Customer Advisor **Company**: Fexco Property Services **Location**: Salisbury **Hours**: 37.5 **About this Role**: We are currently seeking a Client Accounts Customer Advisor. This role is to is to support the Accounts Department ensuring that a professional and timely response is maintained, and the highest levels...

Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area. Full Job Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area. Your Role: While in this position your duties may include but...

Job Description Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area. Full Job Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area. Your Role: While in this position your duties...

Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Full Job DescriptionNET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Your Role:While in this position your duties may include but will not...

Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Full Job DescriptionNET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Your Role:While in this position your duties may include but will not...

Short Description NET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Full Job DescriptionNET Recruit are partnering with a health and social care business, who are searching for a Team Manager in the Wiltshire area.Your Role:While in this position your duties may include but will not...