Clinic Coordinator

2 months ago


Birmingham, United Kingdom CV-Library Full time

Our Client is looking to recruit a temp for min 2 months in there Clinic Coordinators team. You will be based in superb modern offices very close to Five Ways, this is a lovely opportunity to join a forward thinking, exciting new organisation.

Your role will be to effectively coordinate contracts by liaising with Consultants, nurses and hospitals to arrange service delivery.

* Liaising with hospitals to identify requirement dates and ensuring appropriate staff are available.

* Confirming arrangements with hospitals, Consultants and Nurses for future work

* Booking travel for Clinical Staff, paying attention to locations/distances and working with policy

* Maintaining a record of availability for all Clinical Staff

* Working with Clinical Support Team to identify suitable members of Clinical Staff for contracts

* Building and maintaining strong relationships with key customers to ensure customer satisfaction.

* Administration including booking patient appointments, sending confirmation letters and carrying out call confirmations

* Monitoring patient outcomes and ensuring appropriate follow up where required including processing test results

* Supporting the Operations Manager to implement service improvements

* Occasionally taking part in the on-call telephone rota over weekends and evenings

Skills and Experience

* Professional customer service approach

* Excellent communication skills and a great telephone manner

* Methodical and systematic

* Able to communicate at all levels

* Attention to detail

* Organised and efficient with excellent planning and prioritising skills.

* Exceptional IT skills

* Healthcare background and knowledge of medical terminology is desirable

This is a great opportunity to work in a lovely environment, with like-minded genuine, hardworking people. If you are available to temp we want to hear from you asap



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