Clinic Coordinator

4 weeks ago


Birmingham, United Kingdom Penns Recruitment Full time

Our Client is looking to recruit a temp for min 2 months in there Clinic Coordinators team. You will be based in superb modern offices very close to Five Ways, this is a lovely opportunity to join a forward thinking, exciting new organisation.Your role will be to effectively coordinate contracts by liaising with Consultants, nurses and hospitals to arrange service delivery. * Liaising with hospitals to identify requirement dates and ensuring appropriate staff are available. * Confirming arrangements with hospitals, Consultants and Nurses for future work * Booking travel for Clinical Staff, paying attention to locations/distances and working with policy * Maintaining a record of availability for all Clinical Staff * Working with Clinical Support Team to identify suitable members of Clinical Staff for contracts * Building and maintaining strong relationships with key customers to ensure customer satisfaction. * Administration including booking patient appointments, sending confirmation letters and carrying out call confirmations * Monitoring patient outcomes and ensuring appropriate follow up where required including processing test results * Supporting the Operations Manager to implement service improvements * Occasionally taking part in the on-call telephone rota over weekends and eveningsSkills and Experience * Professional customer service approach * Excellent communication skills and a great telephone manner * Methodical and systematic * Able to communicate at all levels * Attention to detail * Organised and efficient with excellent planning and prioritising skills. * Exceptional IT skills * Healthcare background and knowledge of medical terminology is desirableThis is a great opportunity to work in a lovely environment, with like-minded genuine, hardworking people. If you are available to temp we want to hear from you asap



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