Inbound Call Handler

3 weeks ago


Risley Warrington, United Kingdom CV-Library Full time

Job Title: Inbound Call Handler
Location: Warrington, HQ
Contract: Temporary (Possible Temp-to-Perm)
Salary: £24,500 pro rata
Working Hours: Monday to Friday, 8am-5pm (Occasional Saturday work required)
Start Date: Immediate, until the end of March 2025

About the Role:
We are currently recruiting for a Inbound Call Handler to join our client’s Domestic Sales & Service team in Warrington. This is a fantastic opportunity for someone who is driven, customer-focused, and looking to make an impact in a dynamic team. The position is initially a temporary contract with the potential to become permanent.

Key Responsibilities:

Deliver exceptional customer service and maximise sales opportunities.
Work in compliance with company policies and procedures.
Gain a thorough understanding of the company’s products and services.
Offer additional products to meet customer needs.
Manage inbound customer contacts via calls, email, web chat, and other channels.
Maintain relationships with the domestic customer base.
Negotiate sales prices and cross-sell relevant products and services.
Support with email management and web chat as required.

What’s in it for You?

Competitive salary
No weekend working during the summer
Commission opportunities
25 days holiday (plus bank holidays), increasing to 26 after 2 years
Group discount scheme
Option to purchase, sell, or carry additional annual leave
Company pension
Life assurance (4x salary)
Annual volunteering day
Are You the Right Fit?

We’re looking for individuals with:

Desirable: Contact Centre experience
Proven track record in telephone selling and up/cross-selling
Strong interpersonal skills and self-confidence
High degree of self-motivation, time management, and resilience
Results-oriented and target-driven attitude
Ability to build professional rapport with customers
Assertive handling of customer objections
Empathy in managing customer interactions
Good listening skills and excellent verbal communication

If you’re ready to take the next step in your customer service career, apply today to join a team where you can grow and thrive



  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    {"h1": "Personal Injury Claims Handler", "p": "We are seeking a highly motivated and organized Personal Injury Claims Handler to join our team at Tallgrass Recruitment Limited. As a Personal Injury Claims Handler, you will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls and scheduling outbound calls...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    {"h1": "Personal Injury Claims Handler", "p": "We are seeking a highly motivated and organized Personal Injury Claims Handler to join our team at Tallgrass Recruitment Limited. As a Personal Injury Claims Handler, you will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls and scheduling outbound calls...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Job Title: Personal Injury Claims HandlerAt Tallgrass Recruitment Limited, we are seeking a highly motivated and organized Personal Injury Claims Handler to join our team.Role Overview:The successful candidate will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls and scheduling outbound calls to...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Job Title: Personal Injury Claims HandlerAt Tallgrass Recruitment Limited, we are seeking a highly motivated and organized Personal Injury Claims Handler to join our team.Role Overview:The successful candidate will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls and scheduling outbound calls to...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Personal Injury Claims HandlerAt Tallgrass Recruitment Limited, we are seeking a highly motivated and organized Personal Injury Claims Handler to join our team. As a key member of our team, you will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls, and scheduling outbound calls to potential...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Personal Injury Claims Conversion HandlerRole Overview:We are seeking a highly motivated and organized Personal Injury Claims Conversion Handler to join our team at Tallgrass Recruitment Limited. As a key member of our team, you will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls, and scheduling...


  • Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Personal Injury Claims Conversion HandlerRole Overview:We are seeking a highly motivated and organized Personal Injury Claims Conversion Handler to join our team at Tallgrass Recruitment Limited. As a key member of our team, you will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls, and scheduling...


  • Warrington, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **Warrington (WA4)** **Full Time/Permanent** We are recruiting for a global organisation at their office based in Warrington, you will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2 weeks_ -...


  • Warrington, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **£22,700 + Bonus** **Warrington** We are recruiting for a global organisation at their office based in Warrington, you will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Salary + Bonus** - **Salary**_**:_£22,700 + £1500 annual...


  • Warrington, United Kingdom Uniting People Full time

    Do you want to be a part of a team looking after a large customer base striving to give the best customer service experience. Working within a great environment with options to progress further with the company. **Salary + Bonus** **Salary**_**:_£22,700 **Bonus**: Attendance + KPI Bonus: £375 per quarter Upselling Bonus (No Sales targets/pressure) -...

  • Personal Injury

    1 month ago


    Warrington, United Kingdom Tallgrass Recruitment Limited Full time

    Job description Role Overview: Hybrid Position: Personal Injury Claims Conversion Handler Salary: Up to £25,000 (On-Target Earnings of £50,000) Work Environment: Hybrid-remote, primarily in Warrington, with one late shift per week and weekend work on a rota basis. Responsibilities: Liaise with customers after non-fault road traffic accidents. receive...


  • Warrington, United Kingdom Uniting People Full time

    **Inbound Customer Service Representative** The Inbound Customer Service Representative (CSR) is responsible for providing exceptional customer service to our customers and partners in a professional and prompt manner. The CSR should be a person who can build trusting relationships through open and interactive communication. The CSR should have the ability...

  • Customer Service

    4 months ago


    Warrington, United Kingdom Uniting People Full time

    Call Handler - Inbound Monday to Friday Office Hours **Role**: - First point of contact for customers calling in - Resolving complaints from customers - Helping customers who are struggling - Taking payments/setting up direct debits - Providing a first-class customer service - Working on the phone/computer **Skills** - Customer Service - Experience of...

  • Customer Assistant

    5 months ago


    Warrington, United Kingdom Uniting People Full time

    Call Handler - Inbound Monday to Friday Office Hours **Role**: - First point of contact for customers calling in - Resolving complaints from customers - Helping customers who are struggling - Taking payments/setting up direct debits - Providing a first-class customer service - Working on the phone/computer **Skills** - Customer Service - Experience of...

  • Complaints Handler

    1 week ago


    Warrington, United Kingdom HAYS Full time

    Complaints Handler (Social Housing) - temp job with hybrid working We are looking to recruit a Complaints Handler on behalf of a well-established housing association on a temporary basis in Cheshire. This is a hybrid role, working 35 hours per week with hybrid working. Your new role Dealing with stage 1 complaints from customers, aiming to provide a...

  • Inbound Sales Advisor

    5 months ago


    Warrington, United Kingdom RECRUITMENTiQ Full time

    A great opportunity has arisen in our busy team in Warrington. As an Inbound Sales Advisor you will be answering calls booking family and legal notices across our 32 newspaper titles. Family notices include, births, death and marriages and so you will need to have calm and confident communication skills to take accurate information and to be able to handle...


  • Warrington, United Kingdom Zeus Personnel Limited Full time

    Our well-established client is recruiting a **Telescopic Handler Operator **to work on their construction site in **Warrington, Cheshire.** The role starts **Monday 10th July **and as holiday cover for our clients operator. Duties Include: - Working alongside the clients operator's and the main site contractor. - Transporting materials across site As a...


  • Warrington, United Kingdom Uniting People Full time

    Do you want to be a part of a team looking after a large customer base striving to give the best customer service experience. Working within a great environment with options to progress further with the company. **Salary + Bonus** **Salary**_**:_£22,700 + Attendance bonus _paid £375 each quarter (95% attendance) £24,200_ **Bonus**: Attendance Bonus:...


  • Warrington, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **Warrington (WA4)** **Full Time/Permanent** We are recruiting for a global organisation at their office based in Warrington, you will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2 weeks_ -...


  • Warrington, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **Warrington** We are recruiting for a global organisation at their office based in Warrington, you will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Salary + Bonus** - **Salary**_**:_£25,000 **Bonus**: - Attendance /Performance Bonus: Up...