Personal Injury Claims Handler

2 weeks ago

Warrington, Warrington, United Kingdom Tallgrass Recruitment Limited Full time
Job Title: Personal Injury Claims Handler

At Tallgrass Recruitment Limited, we are seeking a highly motivated and organized Personal Injury Claims Handler to join our team.

Role Overview:

The successful candidate will be responsible for liaising with customers after non-fault road traffic accidents, receiving inbound calls and scheduling outbound calls to potential clients, handling and recording claim details accurately and efficiently, and advising clients through the claims process of making a personal injury claim and passing over to partnering law firm.

Key Responsibilities:

  • Liaise with customers to discuss their personal injury claims and provide guidance on the claims process.
  • Receive and respond to inbound calls from customers, and schedule outbound calls to potential clients.
  • Handle and record claim details accurately and efficiently, ensuring all necessary information is captured.
  • Advise clients on the claims process and ensure a smooth transition to the partnering law firm.

Requirements:

  • Excellent communication and interpersonal skills.
  • Positive attitude and high motivation.
  • Experience in sales and from a call centre background in the Personal Injury industry.
  • Ability to work effectively in a fast-paced environment.
  • Good organisation skills.
  • Great telephone manner.
  • Hard working.

What We Offer:

As a Personal Injury Claims Handler at Tallgrass Recruitment Limited, you will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and benefits package.

Work Environment:

The role will be based in Warrington, with one late shift per week and weekend work on a rota basis.

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