Customer Service Advisor

14 hours ago


York, United Kingdom CV-Library Full time

Customer Service Advisor - FTC

We are looking for a Customer Service Advisor to work for an award winning companyin York on a full time, 12 month fixed term contract within this friendly and dynamic team.

* Issuing booking confirmations to the customer ensuring all details contained are correct & building relationships with customers.

* Contacting customers and responding to email enquiries to ensure customers have all the information they require.

* Supporting the administration of cancellations, discussing other available options with the customers in order to retain their custom where possible.

* Liaising with external suppliers on behalf of customers as well as resolving overdue payments

* Contacting customer to follow-up and resolve over-due payments of balances or deposits

* Preparing & dispatching customer documentation

The perfect Customer Service Advisor for this role will have a really pleasant and empathetic manner with good listening & communication skills.

You should be able to talk to customers and understand their needs, be patient, tolerant and have a genuine and kind manner.

In return this company can offer a lovely team atmosphere, a supportive and driven line manager, opportunities to progress within the business and great benefits.

Job type: Permanent, full time, 9-5.30pm Monday to Friday with 1 in every 4 weekends with two days off in the week

Salary: £24.3K

* Minimum of 30 days holiday which includes the normal bank holidays

* Healthcare benefit scheme offering you access to a range of valuable health and wellbeing services including money back schemes.

* Life Assurance

* Death in Service benefit of 4 X your basic salary from commencement of service.

* Group Personal Pension Plan

* Extensive Staff Discounts

Interviews: Immediate

£24,300

Hours - Full time

Location - York City Centre

customer service/telephone/IT/data entry/retail/hospitality/communication skills/York



  • York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector! This would be an extremely exciting opportunity for...


  • York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - No experience required full training would be provided! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable manufacturing business! This would be an excellent opportunity for someone...


  • York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the Non for Profit Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Non for Profit Sector! This would be an excellent...


  • York, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable growing materials supplier. This would be an excellent opportunity for someone experienced within customer services to join a business that are going through some exciting changes and plans for the business! Client Details Page...


  • York, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in York is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we deliver...


  • York, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable growing materials supplier.This would be an excellent opportunity for someone experienced within customer services to join a business that are going through some exciting changes and plans for the business!Client DetailsPage...


  • York, United Kingdom CV-Library Full time

    Customer Service Advisor - Permanent We are looking for a Customer Service Advisor to work for an award winning companyin York on a full time, permanentbasis within this friendly and dynamic team. * Issuing booking confirmations to the customer ensuring all details contained are correct & building relationships with customers. * Contacting customers...


  • York, United Kingdom One to One Recruitment Full time

    Customer Service Advisor - PermanentWe are looking for a Customer Service Advisor to work for an award winning companyin York on a full time, permanentbasis within this friendly and dynamic team. * Issuing booking confirmations to the customer ensuring all details contained are correct & building relationships with customers. * Contacting customers and...


  • York, United Kingdom CV-Library Full time

    Page Personnel have just registered multiple Customer Service Advisor Positions in York to work for a reputable business within the non for profit sector! Full time and Part Hours are available! If you are looking to join a business that will invest in you from day one and are experts in their industry then please apply now! Client Details Page Personnel...


  • York, United Kingdom Business Waste Full time

    **Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...


  • York, United Kingdom Business Waste Full time

    **Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...


  • York, United Kingdom Page Personnel Full time

    Page Personnel have just registered multiple Customer Service Advisor Positions in York to work for a reputable business within the non for profit sector!Full time and Part Hours are available!If you are looking to join a business that will invest in you from day one and are experts in their industry then please apply now!Client DetailsPage Personnel have...


  • York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Service Advisor **Customer Service Advisor** **York Hospital | Ward | bank | part time.** **£12.00 per hour dependent on experience** **0 hours per week** We are currently looking for a Customer Services Advisor to join our team on the ward in our York Hospital. You’ll love your career at Nuffield Health. Our unique approach to...


  • York, United Kingdom Gemini Worktops Full time

    Gemini Worktops is a leading manufacturing organisation with a long history of developing innovative, high-quality products for a range of clients. We are looking for a highly motivated Customer Service Specialist. The role will report directly to the Customer Operations Manager. **Customer Service Advisor - Full-time - Permanent - upto £26k - Monday to...


  • York, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at York Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. Hours between 6.15am - 9.45pm including weekends 7.15am - 18.15pm As Customer Service Advisor, you'll enjoy...


  • York, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Energise leisure Centre in York. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • York, United Kingdom OMRAX LTD Full time

    We are a thriving online furniture retailer with a strong presence on various online marketplaces. We take pride in offering a wide range of high-quality furniture to our customers, and we are dedicated to delivering exceptional service to ensure their satisfaction. We have a friendly, close-knit team and are now looking for a Customer Service Advisor to...


  • York, United Kingdom Wiltshire Farm Foods, YO26 8EH Full time

    Wiltshire Farm Foods - Customer Services Customer Services Advisor part time (2 FIXED DAYS) working for Wiltshire Farm Foods based at YO26 8EH, you will be working for a well-known national brand as part of a very friendly small team at Wiltshire Farm Foods York. Processing calls and orders from customers. Ideal person must be skilled in listening to people...

  • Service Advisor

    1 month ago


    York, United Kingdom Auto Skills UK Full time

    Service Advisor Job DescriptionAuto Skills UK is seeking an experienced Service Advisor to join their team at the Carlisle depot. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of the service department.Key Responsibilities:Write accurate and detailed repair orders for work to be completed.Monitor the repair process and...

  • Service Advisor

    1 month ago


    York, United Kingdom Auto Skills UK Full time

    Service Advisor Job DescriptionAuto Skills UK is seeking an experienced Service Advisor to join their team at the Carlisle depot. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of the service department.Key Responsibilities:Write accurate and detailed repair orders for work to be completed.Monitor the repair process and...