Customer Service Advisor

2 months ago


Farnham, United Kingdom CV-Library Full time

Customer Services Advisor

Farnham

£24,000pa

My client is seeking a confident and hardworking candidate with a passion for providing exceptional customer support and team assistance The customer support assistant will be responsible for providing outstanding support and service to the team and existing customers.

As a key member of the team your responsibilities will include:

Answering inbound calls from customers in an timely manner

Maintain and produce client documents

Ensure all calls are compliant with Data Protection

Communicate with clients via phone, email and post in order to provide a high level of service

Escalate customer issues with management

Provide administrative support

Ensuring client records are kept updated effectively and efficiently

The Ideal candidate will:

Have excellent communication skills; both verbal and written

Have 1 year office based customer service role experience ideally.

Have good IT skills.

Work well under a pressurised environment.

Have great attention to detail

In return my client offers a great working environment as part of a busy team in a growing company, onsite parking and Monday to Friday, office based working hours



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