Trainee Customer Advisor

1 week ago


Farnham, United Kingdom The Recruiters Room Full time

**Job description**
- Trainee Customer Advisor
- Farnham
- Permanent
- £20,000-£25,000

Do you have strong spoken and written communication skills?

Do you possess A*-C Grades in Maths and English at GCSE level (or equivalent)?

Do you possess recent Customer-interaction experience? Perhaps you have gained this from a Retail or Hospitality setting (or similar)?

Are you looking to kick start an office-based career now? (Perhaps you have completed College / University and are looking to progress your professional career)?

Are you seeking a role offering excellent training and long-term progression opportunities?

IF YOU HAVE ANSWERED **"YES" **TO ALL THE ABOVE, THEN THIS COULD BE THE RIGHT ROLE FOR YOU

Our client, a well-reputed company within their industry, has an exciting opportunity for a Trainee Customer Advisor to join their team based in their Farnham office.

The role will involve speaking to customers about their quotes and dealing with day-to-day enquiries about their subscription. There will be NO COLD CALLING involved in this role and every customer you speak to will either have enquired or be a lapsed customer. There will also be a small amount of Administration involved in this role, so we are looking for someone who is comfortable with both elements of the role.

**Experience/skills required**:

- Customer Service experience within either a retail or hospitality environment
- Minimum grade C (or equivalent) in Maths and English at GCSE level (or equivalent)
- Proven customer service skills
- Proven team working skills either from
- Good written and spoken English

**What’s in it for you?**

Our successful and growing client offers employees the support and training to get your career to where you want it to be. They offer excellent training and development schemes with accelerated career progression.

They have plenty of room for development into senior, management, or specialist roles. Starting salaries are £20,000 and go up to £25,000 (depending on experience). Hard work is rewarded, and salaries are regularly reviewed

**They also offer**:

- Parking
- 22 days holiday, increasing to 27 days through service (plus bank holidays)
- Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for.
- Company funded professional qualifications
- Enhanced maternity & paternity policies
- Cycle to work loan scheme available to all employees
- Discount on gym membership across the UK - national and local gyms included
- Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
- Access to hundreds of high street retailer discounts through the reward and recognition platform

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: LAP9664



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