Customer Service Advisor

1 month ago

Bury, United Kingdom CV-Library Full time

Astute's Nuclear team is collaborating with the leading provider of sealing solutions for cable and pipe transits to recruit a Customer Service Advisor for its Bury office.

The Customer Service Advisor role comes with a salary of £28-30k, a great bonus scheme, 20 days annual leave and many more fantastic benefits.

If you're a Customer Service Advisor and are looking to work for an organisation that puts integrity and people at the forefront of everything it does, then submit your CV to apply today.

Responsibilities and duties

Manage incoming enquiries through incoming calls and emails in a professional manner.
Process and supply quotations and basic technical documentation.
Order processing through an ERP system.
Aftersales and logistics- ensuring the customer receives the goods within the agreed timeframe.
Invoicing and credit control process- communicating both verbally and via email to ensure payment is made within the agreed timeframe.
Work with internal and external sales teams to ensure the customer journey is smooth and the customer experience is above expectations.
General office duties.

Professional qualifications

We are looking for someone with the following:

· Experience in using an ERP system.

· Ability to use Microsoft office programs.

· Computer literate.

· Excellent time management skills.

Personal skills

The Customer Service Advisor role would suit someone who has:

Proven ability to work as part of a close team.
Excellent interpersonal communication skills (written and oral).
Ability and confidence to prepare and present solutions and strategies to groups of co-workers, clients or prospects.
Desire to grow within a growing company.

Salary and benefits of the Customer Service Advisor role

Competitive Salary of £28-30k and bonus scheme
Private medical cover for you and your family (once completed probation period)
20 Days holiday per annum, increase to 25 Days after 2 years full service
Company pension contribution scheme
Long service bonus paid every 3 years

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

  • Customer Services Advisor

    6 months ago

    Bury, United Kingdom Data Clinic Ltd Full time

    Job Title: Customer Services Advisor (Commercial and Forensic) Job Role: Customer Service Advisor, product logistics, invoicing and accounting. Maintain working practices around HR, Health and Safety and Forensic Codes of Practice. Data Clinic Ltd was established in 2002. We are a small but expanding data recovery company looking for someone to manage all...

  • Customer Service Advisor

    6 months ago

    Bury, United Kingdom Crown Gas & Power Full time

    Division - Customer Service Job title: Customer Service Advisor Position type: Full time Level / Salary range: Reporting to: Customer Service Team Leader Job description **Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections...

  • Service Advisor

    6 months ago

    Bury, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Bury** **Salary of £24,465 with £4,800, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans...

  • Service Advisor

    6 months ago

    Bury, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Bury** **A basic salary of £24,465 and a bonus of £4,800 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a passion for incredible customer service to a...

  • Service Advisor

    7 months ago

    Bury, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Bury** **A basic salary of £24,465 and a bonus of £4,800 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a passion for incredible customer service to a...

  • Service Advisor

    7 months ago

    Bury, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Bury** **Competitive salary with £4,800, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans...

  • UK Customer Service Advisor

    2 months ago

    Bury, Borough of Bury, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are looking for a UK Customer Service Advisor to provide excellent customer service and resolve queries efficiently for beBee Professionals.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep records of customer...

  • Service Advisor

    2 weeks ago

    Bury, United Kingdom Vibe Recruit Full time

    Job Ad: Service Advisor - Automotive Sector Location: Bury Hours: Monday to Friday (8:00 AM - 5:00 PM) & Saturdays (08:30 AM - 12:30 PM) Salary: Competitive Vibe Recruit is excited to be partnering with a well-established client in the automotive sector to recruit a Service Advisor. If you have relevant experience in automotive customer service and are...

  • Service Advisor

    2 weeks ago

    Bury, United Kingdom CV-Library Full time

    Job Ad: Service Advisor - Automotive Sector Location: Bury Hours: Monday to Friday (8:00 AM - 5:00 PM) & Saturdays (08:30 AM - 12:30 PM) Salary: Competitive Vibe Recruit is excited to be partnering with a well-established client in the automotive sector to recruit a Service Advisor. If you have relevant experience in automotive customer service and are...

  • Service Advisor

    1 week ago

    Bury, United Kingdom Vibe Recruit Limited Full time

    Job Ad: Service Advisor - Automotive Sector Location: Bury Hours: Monday to Friday (8:00 AM - 5:00 PM) & Saturdays (08:30 AM - 12:30 PM)Salary: Competitive Vibe Recruit is excited to be partnering with a well-established client in the automotive sector to recruit a Service Advisor . If you have relevant experience in automotive customer service and are...

  • Customer Experience Advisor

    3 months ago

    Bury, Borough of Bury, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bury, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Advisor

    7 months ago

    Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service Advisor Bury St Edmunds £10.42 - £12 per hour The working hours for this role are Monday to Friday 08:30-17:00. Driving/own transport is essential due to the office location. Daily Duties - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting...

  • Customer Service Advisor

    6 months ago

    Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service Advisor - outskirts of Bury St Edmunds - £10.42 per hour - Temp to Perm Driving/own transport is essential due to the office location. Daily Duties - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software systems -...

  • Customer Service Advisor

    6 months ago

    Bury St. Edmunds, United Kingdom Dorel UK Ltd Full time

    **About the job** **About us** At Dorel Juvenile Europe, we create innovative products and services for growing children. All our employees are directly involved in the research, design, development, testing, and marketing of our products. Our strong brands **Maxi-Cosi, Bebeconfort, Tiny Love, Safety 1st, **and **Baby Art** can be found in over 80...

  • Customer Advisor

    6 months ago

    Bury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Bury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Service Advisor

    6 months ago

    Bury, United Kingdom Jobstore UK Full time

    Jobstore is helping a successful local North West car dealership to recruit an exceptional Service Advisor to be the face of their organisation to visiting customers. To be based in Bury, we are looking for someone with a great eye for detail, superb communications skills, and the ability to work with everyone within the orgnisation. Typical duties will...

  • Service Advisor

    6 months ago

    Bury, United Kingdom Jobstore UK Full time

    Jobstore is helping a successful local North West car dealership to recruit an exceptional Service Advisor to be the face of their organisation to visiting customers. To be based in Bury, we are looking for someone with a great eye for detail, superb communications skills, and the ability to work with everyone within the orgnisation. Typical duties will...

  • Customer Service Advisor

    6 months ago

    Bury St. Edmunds, United Kingdom Additions Personnel Limited Full time

    Our client in Stanton is looking for an experienced Customer Service Advisor to join their team. This role will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for the team and to document processes within the manufacturing team This is a great opportunity to work for a company who are rapidly...

  • Customer Advisor

    6 months ago

    Bury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Bury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Advisor

    7 months ago

    Bury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 14 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Bury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...