Service Advisor
5 months ago
Jobstore is helping a successful local North West car dealership to recruit an exceptional Service Advisor to be the face of their organisation to visiting customers.
To be based in Bury, we are looking for someone with a great eye for detail, superb communications skills, and the ability to work with everyone within the orgnisation.
Typical duties will be;
- Greeting Service customers arriving on site for maintenance and repair
- Receiving inbound service booking calls from retail customers.
- Dealing with customer drop off vehicles for repair in a courteous manner.
- Allocation of service and MOT work to individual Technicians
- Identifying opportunities to upsell and maximise profitability
- Updating customers to workshop and workshop findings
- Keeping customers informed re: costs and progress of their vehicle repairs.
- Processing payments from customers in person or over the phone.
- Managing customers for their feedback and handle potential complaints
- Managing and balancing the service diary
- Taking care of customers and visitors once they have arrived
This is a vitally important role within the business so we are looking for someone who can add value and demonstrate a great professional approach. in return this company will offer a great basic salary plus extensive benefits package.
We are an equal opportunities employer who values diversity.
Reference ID: AE24CJ
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: AE24CJGJ
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