Help Desk Coordinator

Exciting Opportunity Alert Join our client's team as a Helpdesk Co-ordinator in New Eltham 🌟

Are you a master of multitasking? Do you thrive in a fast-paced environment? If so, we have the perfect role for you Our client, a leading facilities management organisation, is seeking a Helpdesk Co-ordinator to provide exceptional support to their FM contracts. As a vital member of their team, you'll coordinate and manage planned and reactive maintenance, while also offering day-to-day operational support via telephone and email.

💼 Key Responsibilities:

Handle email inboxes, including the Helpdesk and individual accounts.
Coordinate and deliver both planned and reactive maintenance for the Borough Councils.
Liaise with sub-contractors and suppliers, issuing purchase orders when required.
Schedule and oversee reactive and planned preventative maintenance.
Respond to facilities queries and complaints.
Allocate tasks to direct employed engineers or sub-contractors to ensure timely completion.
Maintain accurate reports/notes/updates on the Client's system.🌟 Requirements:

Punctuality (working hours as per your individual contract).
Ability to thrive in a fast-paced environment.
Dedication to delivering exceptional customer service.
Self-motivated with excellent attention to detail.
Strong team player, capable of covering breaks, annual leave, and sickness.
Proficient in MS Office (Word, Outlook, Excel) and MS Teams.
Excellent communication skills.
Positive attitude and a passion for the role.💼 Job Type: Full-time, Permanent

💰 Salary: £25,000.00-£28,000.00 per year

🎁 Benefits:

Company pension
Free flu jabs
On-site parking
Free parking
Paid volunteer timeIf you're ready to take the next step in your career, apply now Don't miss out on this incredible opportunity to join their dynamic team. Simply click the "Apply" button below and let's embark on this exciting journey together 🚀

Please note: Only shortlisted candidates will be contacted. Thank you for your understanding.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website