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Service Administrator

2 months ago

Huyton Quarry, United Kingdom CV-Library Full time

Operam Education Group supports local schools across North England & Midlands with the recruitment of supply teachers and support staff. With 7 brands already under the umbrella, our growth plans for further acquisitions are really exciting. It’s now that we are expanding our teams to continue on our journey.

We are a Best Companies award winning business genuinely focused on our employee’s wellbeing, development and skills, which in turn has a positive impact on the schools and candidates we support. We believe in supporting people to go beyond their expectations, with hard work not going unnoticed.

We offer amazing benefits such as reduced hours in school holidays, your birthday off and CPD support to only name a few

We’re looking for an enthusiastic Administrator to join our team in Huyton, ideally with previous customer service experience, to support with candidate resourcing, bookings and compliance checks. In this role you will shadow the recruitment sales teams, gaining knowledge and skills to support your progression within the organisation.

KEY RESPONSIBILITIES – Service Administrator

* Assisting the education team with the recruitment of candidates using job boards, websites, social media etc.

* To send documents to candidates to prepare them for interview with the sales consultants.

* Sending screening links to the candidate(s), where applicable

* Monitoring and managing the candidate safeguarding to include but not limited to reference chasing and updating candidate records.

* Ensuring the candidate availability is up to date and recorded appropriately on the system.

* Candidate management, over phone and email.

* To work with the sales team on the candidate database and the retention of candidates via phone calls and electronically.

* To assist with open days for candidates both in the office and externally

REQUIRED EXPERIENCE – Service Administrator

* Experience in Sales or Customer Service environment is essential

* Previous experience in a Recruitment role would be desired

* Have knowledge of the education sector, understanding regulated requirements including safeguarding & DBS policy and procedures desired

* Effective time management, multitasking and workload management skills, with the ability to work towards set goals, targets and meet deadlines.

* Excellent rapport building

* Strong verbal and written communication skills, with the confidence to communicate through various platforms; email, phone, technology, online

* Strong presentation skills

BENEFITS

* Competitive salary

* Reward & recognition scheme, inc. Uncapped commission

* Eye care scheme

* Cycle to work scheme

* 25 days holidays + bank holidays

* Extra day off on your birthday

* Pledge days

* Flexible/reduced hours during summer holidays

* Training and development opportunities via our Career pathways

We look forward to your application