Operations Coordinator

1 month ago

Heathrow, United Kingdom CV-Library Full time

Our client, an industry leading company which provides award winning, time critical logistics solutions to the aerospace industry, are recruiting for an Operations Coordinator, to be based at offices in the London Heathrow area.
On Offer:
* The opportunity to join a highly regarded and industry leading logistic specialist
* Genuine opportunities for career progression and upskilling
* Salary c.£35K plus shift allowance (£2100)
* Working hours: 4 on 4 off shift pattern - 7am - 7pm
Main Purpose of the Role:
The objective of the Operations Coordinator role is to workwithin the AOG Operations team and to complete shipments from start to finish, ensuring excellent customer service at all times
Duties and Responsibilities of the Operations Co-ordinator:
Export / Import Processes:
* Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to fruition.
* Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers' instructions.
* Liaise and negotiate with the suppliers to ensure their costs are being provided at the time of booking.
* Manage all necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import activities.
* Provide "collection/delivery notes" and or notification "in writing" of all relevant collection/delivery instructions.
* Ensuring Customs Entries are being completed as per the written instructions from the customer or as per the agreed customer SOP.
* Liaise with Warehouse and Transport Department for reliable distribution for exports.
* Ensure all Custom entries are completed to a high standard.
* Arrange direct drives as per customer requests.
Customer Service:
* Answering and returning customer emails and calls in a timely manner and to agreed standards.
* Be polite and respond positively at all times to customers/colleagues.
* Locate and track shipments and respond to customer enquiries
Documentation/ Administration:
* Maintain and manage records of shipments in and out of the Heathrow ETSF facility in compliance with AEO, UK Customs Law, IE NCTS, ETSF Records, C88, Dangerous goods, International shipping and company organizational policy & procedure.
* Ensure each file is closed down and put away in a timely manner with all supporting paperwork contained.
* Ensure billing is completed within the required KPI (48hrs after job completion).
* Maintain Customer Standing Data held on file.
* Updating comments and actions within the company system to allow understanding of workflow and handling of shipment specific without the requirement to locate individual file.
Quotations:
* Ensure quotations are responded to in a timely fashion dependent on customer requirements (KPI is 30 minutes). Complete all quotations through Cargowise, follow up and when customer gives the green light converted into a live job.
* Understands customer requirements for completing quotations and ensure team is working to these standards.
* Any errors identified are raised to Line Manager to ensure they are not repeated.
* Liaise with Customer Solutions team to follow up on reasons why quotations were not gained and make any reasonable amendments to future quotations to try to secure the business.
To Be Considered:
* Proven experience working in a fast-paced import / export operations dept. for a logistics specialist / freight forwarder / courier
* Customs Declaration Service (CDS) knowledge essential, with a solid background in UK Customs law and procedures.
* Cargowise experience preferred but not essential as training will be provided.
* Handling of AWB's and clearing shipments as required
For full details contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

  • Operations Coordinator

    2 months ago

    Heathrow, United Kingdom Willis Global Ltd Full time

    Our client, an industry leading company which provides award winning, time critical logistics solutions to the aerospace industry, are recruiting for an Operations Coordinator, to be based at offices in the London Heathrow area.On Offer: * The opportunity to join a highly regarded and industry leading logistic specialist * Genuine opportunities for career...

  • AOG Operations Coordinator

    2 weeks ago

    Heathrow, United Kingdom CV-Library Full time

    Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: 19:00 - 7:00am On Offer: * An opportunity to join an award-winning organisation...

  • AOG Operations Coordinator

    4 weeks ago

    Heathrow, United Kingdom CV-Library Full time

    Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On Offer: * An opportunity to join an award-winning...

  • AOG Operations Coordinator

    3 weeks ago

    Heathrow, United Kingdom CV-Library Full time

    Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: 19:00 - 7:00am On Offer: * An opportunity to join an award-winning organisation...

  • AOG Operations Coordinator

    2 days ago

    Heathrow, United Kingdom Willis Global Ltd Full time

    Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area.Working Hours: 4 on / 4 off, shift pattern: 19:00 - 7:00amOn Offer: * An opportunity to join an award-winning organisation known...

  • People Operations Colleague Experience Coordinator

    5 months ago

    Heathrow, United Kingdom British Airways Full time

    As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share...

  • Health & Safety Coordinator

    1 month ago

    Heathrow, United Kingdom CV-Library Full time

    Reporting to the HSEQ Manager, the H&S Coordinator will work closely with the HSEQ Manager to ensure exemplary levels of health and safety, and compliance across all UK operations, helping to drive continuous improvement in all areas. The H&S Coordinator will support the HSEQ Manager in maintaining and developing the integrated management system,...

  • Operations Trainee

    1 month ago

    Heathrow, United Kingdom First Choice Staff Full time

    Small but well-respected Freight Forwarder, First Choice Staff, is seeking a Trainee Operations Clerk to join their team.Key Responsibilities:* Assist in all modes of transport (Air, Sea, Road, Courier) Exports and Imports* Develop skills in transportation coordination and logistics* Collaborate with experienced team members to ensure smooth...

  • Operations Trainee

    1 month ago

    Heathrow, United Kingdom First Choice Staff Full time

    Small but well-respected Freight Forwarder, First Choice Staff, is seeking a Trainee Operations Clerk to join their team.Key Responsibilities:* Assist in all modes of transport (Air, Sea, Road, Courier) Exports and Imports* Develop skills in transportation coordination and logistics* Collaborate with experienced team members to ensure smooth...

  • Operations Trainee

    1 month ago

    Heathrow, United Kingdom First Choice Staff Full time

    Small but well-respected Freight Forwarder, First Choice Staff, is seeking a Trainee Operations Clerk to join their team.Key Responsibilities:* Assist in all modes of transport (Air, Sea, Road, Courier) Exports and Imports* Develop skills in transportation coordination and logistics* Collaborate with experienced team members to ensure smooth...

  • Health & Safety Coordinator

    4 months ago

    Heathrow, United Kingdom Kevin Theobald Employment Agency Full time

    Reporting to the HSEQ Manager, the H&S Coordinator will work closely with the HSEQ Manager to ensure exemplary levels of health and safety, and compliance across all UK operations, helping to drive continuous improvement in all areas. The H&S Coordinator will support the HSEQ Manager in maintaining and developing the integrated management system,...

  • Maintenance Operations Coordinator

    1 month ago

    Heathrow, United Kingdom Carbon 60 Full time

    Carbon60 is partnering with a leading airline to recruit planners to support their base maintenance operations at London Heathrow.This contract position involves scheduling and monitoring base maintenance activities within the airport, as well as responding to ad hoc issues related to checks and AOGs.Key Responsibilities:Plan and monitor maintenance progress...

  • Maintenance Operations Coordinator

    1 month ago

    Heathrow, United Kingdom Carbon 60 Full time

    Carbon60 is partnering with a leading airline to recruit planners to support their base maintenance operations at London Heathrow.This contract position involves scheduling and monitoring base maintenance activities within the airport, as well as responding to ad hoc issues related to checks and AOGs.Key Responsibilities:Plan and monitor maintenance progress...

  • Senior Traffic Management Project Coordinator

    4 days ago

    Heathrow, United Kingdom CVL:LDN Full time

    Job Title: Senior Traffic Management Project CoordinatorJob Summary: We are seeking an experienced Senior Traffic Management Project Coordinator to join our team at CVL:LDN. As a Senior Traffic Management Project Coordinator, you will be responsible for overseeing traffic management on highways and utility projects.Key Responsibilities:* Manage planned and...

  • Resource Planning Coordinator

    6 months ago

    Heathrow, United Kingdom British Airways Full time

    Resource Planning Coordinator This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If...

  • Pass Issue Coordinator

    5 months ago

    Heathrow, United Kingdom British Airways Full time

    A career without limits - Download Job Description As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in...

  • Assessment Delivery Coordinator

    5 months ago

    Heathrow, United Kingdom British Airways Full time

    A career without limits - Download Job Description (Official role title: HR & Resourcing Delivery Coordinator) As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air...

  • Baggage Coordinator

    4 months ago

    Heathrow, United Kingdom British Airways Full time

    A career without limits - Download Job Description As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in...

  • Artwork Coordinator

    5 months ago

    Heathrow, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for an Artwork Coordinator who has Freight Operations experience for a niche sector Freight Forwarder based in the Colnbrook, Berkshire area. **The Role** The Artwork Coordinator/customer service/admin role is a new position, intended to support and expand the growing, business-critical High Value Works of Art section...

  • Maintenance Operations Planner

    4 weeks ago

    Heathrow, United Kingdom Carbon60 - Eng&Tech Full time

    Job OverviewCarbon60 are partnering with a leading airline to recruit planners to support base maintenance operations at London Heathrow.This contract position involves scheduling and monitoring base maintenance activities within the airport, as well as responding to ad hoc issues involving checks and AOGs.Key Responsibilities:Plan and monitor maintenance...