Senior Account Manager

1 month ago


Little Packington, United Kingdom CV-Library Full time

We are working on behalf of a leading FM service provider to recruit a highly experienced Senior Account Manager for a permanent, full-time position based in Birmingham. This role offers a competitive salary, company car or allowance, bonus, and a comprehensive benefits package.
 
Key Responsibilities: As Senior Account Manager, you will take ownership of multiple contracts across the Education and Healthcare sectors, managing key services such as M&E, building fabric maintenance, security, cleaning, and more. You will oversee day-to-day operations, P&L responsibilities (contracts exceeding £5m), and focus on driving revenue growth, continuous improvement, and ensuring high standards of Health & Safety.
 
Your primary responsibilities will include:

Leading a team of operational managers
Full P&L responsibility for contracts and ensuring commercial performance
Collaborating closely with clients to understand their business strategy and deliver effective solutions
Supporting change management initiatives and ensuring smooth operational processes
Maintaining compliance with Health & Safety standards across all teams and services
Identifying opportunities for operational efficiency and process improvements
Overseeing performance management and setting clear objectives for your team About You: We are seeking an experienced Senior Account Manager with:

Extensive operational management experience, ideally with a technical bias
Proven P&L responsibility in contracts valued over £5m
Strong commercial acumen and experience in supplier contract negotiations
Demonstrable knowledge of PFI and statutory compliance (SFG20)
Leadership skills, with a track record of managing and developing teams
Analytical and financially aware, with excellent planning and time management skills
Ability to build strong relationships with clients and internal teams What’s on Offer:

£65,000 + bonus
Company car or car allowance
Generous benefits package including:
25 days annual leave + holiday purchase scheme
Life insurance (3x salary)



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