Customer Service Executive

1 month ago

Newbury, United Kingdom CV-Library Full time

Join an innovative and expanding company as a Customer Service Executive. Are you ready to utilise your outstanding interpersonal skills to provide exceptional customer service? As a key member of their team, you'll have the opportunity to make a difference every day. The role is working Monday - Friday, 9am - 5pm and offering a salary of £30,000 - £34,000, DOE.

Own mode of transport is required due to location.

Responsibilities:

Taking orders via phone or email, ensuring accuracy and timely execution
Creating courier labels to facilitate smooth delivery to customers
Handling invoicing and credit notes for goods and services
Acting as the face of the company, addressing customer inquiries, queries, and complaints in a caring and professional manner
Collaborating with the Technical Department to address repair and technical issues raised by customers
Inputting orders into the Sage SystemQualifications:

Excellent communication skills, both verbal and written
Strong problem-solving and conflict resolution abilities
Proven experience in providing high-quality customer service
Ability to work efficiently under pressure while maintaining a positive attitude
Proficiency in using computer systems and softwareIf you're passionate about delivering exceptional customer service and want to be part of a thriving organisation, apply now Take the first step towards a rewarding career.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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