Appointment Slot Administrator

1 month ago

Sidmouth, United Kingdom CV-Library Full time

Job Title: Appointment Slot Administrator
Trust: Royal Devon University Healthcare NHS Foundation Trust
Location: Sidmouth Hospital EX10 8EW
Band 2: £11.45
Hours/Days: 22.5 Hrs, 1- 3 Days a week
Shift Pattern: 8am - 4pm
Duration: 4 Months
*Days can be flexible, but a Friday is essential*
Job Description:
Day to day tasks will include:
• Booking patient appointments via the snapboard
• Answering phone calls from patients
• Sending letters
• Dealing with queries from clinicians
You must be able to use your own initiative and able to work well under pressure. You will be working with a wide range of people and communicating with both patients and staff therefore excellent communication skills, a good telephone manner, empathy, and patience are essential. This job will require you to be office based therefore no remote working is available.
***NHS Experience Essential***
System Knowledge:
• EPIC (either ward clerk access or booking slot administrator).
• Access to the community admin job login (RH8 community admin)
• Smart card

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