Trainee Resident Liaison Officer

1 month ago


Hillingdon, United Kingdom CV-Library Full time

Trainee Resident Liaison Officer / Customer Care Officer
Hillingdon & surrounding areas
£24,000 - £26,000 + car allowance

Here at Howells, we are working with a leading Social Housing contractor to recruit a trainee Resident Liaison Officer to join their team in Hillingdon. Driving license is essential for this role.

You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams.

Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role.

Main Responsibilities/Duties Include:

Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades
Liaise with site management staff to enable the flow of information between all parties
Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues
Arrange appointment for surveys and worksPrevious Experience and Qualifications:

Previous customer service experience
Excellent organisational skills
Excellent communication skills
Ability to work to tight deadlines
Ability to work remotely as well as part of a team
Professional attitude and approach to work
Ability to competently operate MS office (Word & Excel)
Current and Valid UK driving license
Self-starter and highly motivatedFor more info please apply online



  • Hillingdon, United Kingdom CV-Library Full time

    Resident Liaison Officer - Social Housing Planned Works Based in Hillingdon Full time, permanent £33,000 - £38,000 + Car allowance We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Hillingdon and surrounding areas. It will be...


  • London Borough of Hillingdon, United Kingdom Russell Taylor Group Ltd Full time

    Company OverviewRussell Taylor Group Ltd is a rapidly growing electrical sub-contractor with an increasing number of contract wins.Salary and BenefitsThe successful candidate can expect a salary of £37,500 per year, commensurate with experience. The role offers a competitive benefits package, including opportunities for career growth and professional...


  • London Borough of Hillingdon, United Kingdom Russell Taylor Group Ltd Full time

    Russell Taylor Group Ltd is a leading electrical sub-contractor, proud to deliver exceptional services to clients across the Hillingdon region of London. We are now seeking a highly skilled Resident Liaison Officer to join our team, responsible for managing communications between residents and our contractors.Job DescriptionThe ideal candidate will possess:A...


  • London Borough of Hillingdon, United Kingdom Russell Taylor Group Ltd Full time

    We are seeking a skilled Resident Liaison Officer to join our team at Russell Taylor Group Ltd. In this role, you will be responsible for facilitating effective communication between residents and our contractors, ensuring a seamless delivery of home renovation projects.About the RoleThe successful candidate will have a strong background in housing...


  • Hillingdon, United Kingdom Deekay Technical Full time

    Telecare Support Officers X2 - Analogue to digital project FT - 3 to 6 months contract Shift: Monday to Sunday Working hours: 36 hours per week Hillingdon is recruiting 2 Telecare Support Officers to support the digital upgrade programme. Hillingdon provides a Telecare service to over 7000 residents. The service uses Telecare (pendants and other...

  • Finance Officer

    6 months ago


    Hillingdon, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit a **Finance Officer** **12+ month ongoing contract** **Rate - £15.77 to £17 per hour** **You will be responsible for** - To support residents to access and implement care and support within their Personal Budget to maximise their independence, meet their identified outcomes and promote their wellbeing. - To...


  • Hillingdon, United Kingdom ConnecMe2 Full time

    Start Date: ASAP Maternity cover for up to 6-12 months. As a Direct Payments Officer, you will be working alongside our wider Social Care teams. You will be responsible for promoting the use of Direct payment as a solution to having a care package to meet their assessed needs. You will be critical in advising and supporting residents and staff across...

  • Triage Officer

    6 months ago


    Hillingdon, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with London Borough of Hillingdon Council in relations to finding a **Triage Officer** to start work ASAP! **Responsibilities** - To provide a critical role as the first point of contact for families and professionals who contact the service regarding early help and family support or to report safeguarding concerns...


  • Hillingdon, United Kingdom Bridge of Hope Full time

    Join Our Team as a Tenancy Officer in Islington! Position: Tenancy Officer Location: Islington Rate: £28.70 UMB Per Hour Duration: 3 Months Are you passionate about creating thriving communities? Do you have a knack for providing holistic support to tenants? Were looking for a dedicated individual to join our team as a Tenancy Officer in Islington. Role...


  • Hillingdon, United Kingdom Fox Morris Group Full time

    **Telecare Support Officer - London Borough of Hillingdon (Hybrid)** **3 - 6+ Month Ongoing Contract** **Working arrangements**: Monday to Sunday Working hours: 36 hours per week (Hybrid) **Essentials**: - You must have an understanding and interest in Telecare technology - Experience of call handling platform, ideally Answerlink platform (Jontek) Enjoy...

  • Ecm Support Officer

    6 months ago


    Hillingdon, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with London Borough of Hillingdon Council in relations to finding a ECM Support Officer to start work ASAP! **Responsibilities** - This role will primarily focus on delivering the social care service responsibilities for supplier relationship management and performance monitoring of providers delivering social care and...


  • London Borough of Hillingdon, United Kingdom Russell Taylor Group Full time

    Overview:A reputable construction management company is seeking a Resident Liaison Officer to join their team. This role involves communication between residents and the contractor for replacement kitchen and bathroom projects in the Hillingdon region of London.This is an excellent opportunity to be part of a dynamic and expanding team, delivering planned...


  • London Borough of Hillingdon, United Kingdom Protocol Education Full time

    **Company Overview:**Protocol Education is a leading education recruitment agency dedicated to providing high-quality staffing solutions to schools and educational institutions.We are committed to safeguarding and promoting the welfare of children, and we undertake thorough background checks on all our workers in accordance with the DfE statutory guidance...

  • Exams Officer

    3 months ago


    London Borough of Hillingdon, United Kingdom Protocol Education Full time

    Exams OfficerFull-time, 8:30 AM - 3:30 PM Hayes We are seeking a dedicated and detail-oriented Exams Officer to join our team in Hayes. If you have experience working with exam data and are looking for a role where you can make a significant impact, we want to hear from you! Key Responsibilities:Coordinating and Administering Exams: Ensure the smooth and...


  • Hillingdon, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with London Borough of Hillingdon Council in relations to finding a Senior Housing Options and Homelessness Preventions Officer to start work ASAP! **Responsibilities** - To provide expert advice, undertake complex case work, represent the Local Authority in high profile situations and proactively contribute to support...

  • Site Manager

    3 weeks ago


    Hillingdon, United Kingdom Howells Solutions Limited Full time

    Site Manager - Planned works (SHDF Retrofit) £50k per annum plus package Hillingdon based We are working with a leading Construction Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on a number of occupied properties within the Hillingdon area. This is a client facing role, you will be...

  • Site Manager

    4 weeks ago


    Hillingdon, United Kingdom CV-Library Full time

    Site Manager - Planned works (SHDF Retrofit) £50k per annum plus package Hillingdon based We are working with a leading Construction Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on a number of occupied properties within the Hillingdon area. This is a client facing role, you will be...


  • Hillingdon, United Kingdom Line Up Aviation Full time

    On behalf of our client in West London, we are seeking a SAP Applications Support Trainer to join them in a permanent role. The SAP Application Trainer will cover all topics related to the ERP system SAP. You'll also maintain and support internal business applications associated with the ERP system process. Our ideal candidate will be an IT Graduate...


  • London Borough of Hillingdon, United Kingdom NHS Full time

    Job Overview: We are seeking a skilled Administration Office Manager to join our Imaging Department team at The Hillingdon Hospital NHS Foundation Trust. As a key member of the team, you will manage the cross-site administrative team, ensuring an efficient service and excellent interpersonal skills are required for effective liaison with staff and service...


  • Hillingdon, UK, Uxbridge, United Kingdom Line Up Aviation Full time

    On behalf of our client in West London, we are seeking a SAP Applications Support Trainer to join them in a permanent role. The SAP Application Trainer will cover all topics related to the ERP system SAP. You'll also maintain and support internal business applications associated with the ERP system process. Our ideal candidate will be an IT Graduate...